Store Locations
Income Verification/Frequencies
PTP And/Or FDD
Common Misses
SOP Updates
100

1022

What is 348 E Martintown Rd North Augusta SC 29841

100

The amount of days an Income/Bank Document can be accepted.

What is 90 Days?

100

This is an Attempt to Collect a Debt by a Debt Collector, Any information obtained will be used for that purpose.

What is Mini Miranda?

100

Here is where you can find Metrics for the Company/District/Store.

What is the KPI?

200

1612

What is 1725 N Main ST Suite C Summerville SC 29486?

200
This HAS to be on the Bank Document for it to be acceptable.

What is the Name of the Bank, Customer Name, Account Number & Routing Number.

200

An Option for a customer who has a delinquent installment and would like to make a payment arrangements to get their account current.

What is PTP? (Promise to Pay)

200

This Document is Used Soley for Customers who are Non-Employees

What is a 1099NEC and/or 1040?

200

Running the Customer back through underwriting will not re-pull their credit if it’s done within 90 days.

What is True?

300

2266

What is 1704 Richland Ave W Aiken, SC 29801?

300

Paid twice a month (same two calendar dates each month) for up to 88 hours for 15 days or up to 96 hours for 16 days

What is Semi-Monthly Customers

300

Susan Calls the Store to set up an arrangement for her Delinquent account and her upcoming payment. This has to be done before this can be done.

What is FDD then PTP?

300

Type of Notations in Qfund That require a High Priority Compliance Note as well as in salesforce.

DNC Request, POA Subission & Approval, Bankruptcy, Cease & Desist, ACH Revoke, ACH Opt in.

300

“Do you give us consent to contact you on this number telephonically or via SMS using automatic dialing system or an artificial or pre-recorded voice?”

What is Telephone Consumer Protection Act?

400

1016

What is 2050 Columbia Rd Orangeburg, SC 29118

400

Paid once a week for up to 40 hours.

What is Weekly Customers?

400

Susan's account is current but she Requested to have an extention on her upcoming payment.

What is FDD?

400

On 07/02/2025 New Customer Application Verification / Validation. Called Cell, Confirmed Active; Validated Customer ID, Confirmed SSN Provided is Accurate. 

What is New Customer Verification Note?

500

1609

What is 255 N. Hwy 52, Suite 3 (Haynes Building) Moncks Corner, SC 29461

500

In this section Customers that have provided e-consent will automatically receive a Reauthorization letter. For Customers that did not provide e-consent/e-mail, Reauthorization letters must be mailed out by the Associate upon opening, the next business day.

What is DC & ACH Reauthurization Notices?

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