History of Group Work
Types of Groups and Group Work
Group Dynamics
Effective Group Leadership
Forming a Group
Storming and Norming
The Working Stage
Adjourning or Closing
Diversity and Social Justice in Group Work
Ethics and the Law in Group Work
100

Founded in Akron, the first major self-help group in the U.S.

What is... Alcoholics Anonymous (AA)?

100

These are the five types of groups.

What are... task/work, psychoeducational, counseling, psychotherapy, and mixed?

100

The “interaction of group members with one another” is often referred to as this.

What is... process?

100

This type of leader empowers members and shares decision-making power in a collaborative manner.

Who is... a transformational leader?

100

Benjamin angrily says, “If you’re going to be so nosy, I’m not staying in this group!” He’s demonstrating this people problem.

What is... being a manipulator?

100

The most direct and difficult form of resistance for groups to manage.

What is... an attack on the group leader?

100

When group members observe other members of the same group for a short period, the group is engaging in this.

What is... the fishbowl procedure?

100

A leader skill that involves helping members develop specific plans for continued progress after the group ends.

What is... projecting the future?

100

This concept emphasizes empowerment, self-determination, advocacy, and confronting societal inequities.

What is... social justice?

100

This ethical principle encompasses honesty, both within and among group leaders and members.

What is... veracity?

200

This organization was founded in 1973 as a division of the American Personnel and Guidance Association (now the American Counseling Association, or ACA).

What is... the Association for Specialists in Group Work (ASGW)?

200

These groups stress “growth through knowledge.”

What are... psychoeducational groups?

200

Yalom’s factor emphasizing accepting responsibility for one’s own life.

What is... the existential factor?

200

Theory X leaders are most closely associated with this leadership style.

What is... authoritarian?

200

A facilitator who asks a member to hold an emotionally charged issue until next week’s session is employing this skill.

What is... cutting off?

200

Conflict resolution assumes this about conflict.

What is... that conflict is negative or destructive?

200

The experience in which a member shares painful personal material and receives acceptance from others.

What is... a corrective emotional experience?

200

When a group leader reconnects with members several weeks after the group’s conclusion.

What is... follow-up?

200

A personal growth group expands its advocacy to the broader community, reflecting this stage of social justice.

What is... the advocacy-in-action stage?

200

When a group leader holds two or more potentially conflicting roles with a member.

What are... dual/multiple relationships?

300

This prominent humanistic psychologist and former professor at The Ohio State University was responsible for creating the “encounter group” movement.

Who was... Carl Rogers?

300

These groups deal with mild to moderate mental health concerns and emphasize interpersonal awareness and skills.

What are... counseling groups?

300

Groups composed of members with dissimilar backgrounds are called this.

What are... heterogeneous groups?

300

When a facilitator encourages interaction between members without becoming the center of attention, they act as this.

What is... an interactional catalyst?

300

Members who bring anger or frustration from outside experiences into the group are referred to as this.

What are... resisters?

300

This is one of the strongest indicators of trust and involves revealing personal information previously unknown to others.

What is... self-disclosure?

300

The tragedies of Jonestown, the Branch Davidians, and the Bay of Pigs invasion exemplify this phenomenon.

What is... groupthink?

300

The process of reflecting on and recalling significant events or experiences at the end of a group.

What is... capping?

300

Understanding group process requires leaders to attune themselves to these aspects of members’ communication, which are often highly shaped by cultural factors.

What are... nonverbal behaviors?

300

A written document outlining expectations, confidentiality, and rights that group members must sign.

What is... informed consent?

400

This pioneer of group dynamics developed field theory, emphasizing the interaction between individuals and their environment.

Who was... Kurt Lewin?

400

In group work, subgroups should be small enough not to limit members’ ________.

What is... airtime?

400

“Each element in the group affects every other element," which makes a group this.

What is... a system?

400

The phrase “too many cooks spoil the broth” refers to this limitation of co-facilitation.

What is... a lack of coordinated efforts?

400

A facilitator uses this skill effectively when they conceptualize manipulative behavior in a positive light in an effort to help the member engaging in said behavior.

What is... reframing?

400

The capacity to bring about intended consequences in the behavior of others.

What is... power?

400

Group members cooperating to avoid conflict or challenging the status quo captures this concept.

What is... group collusion?

400

When members emphasize only the positive aspects of the group and ignore deeper work, this occurs.

What is... the farewell-party syndrome?

400

A bilingual leader is preferred in multicultural groups because one’s native language is often the language of __________.

What is... emotion?

400

Ethics based on obligations or duties rather than personal character.

What are... principle ethics?

500

Yalom and Lieberman discovered in the 1970s that this factor markedly influences how individuals function in groups.

What is... leadership style?

500

Self-help and support groups differ primarily in these two aspects.

What are... leadership and control?

500

Nina encourages members and strengthens emotional bonds. By doing so, she fulfills this type of member role.

What is... a maintenance role?

500

The leader who helps members become aware of their communication patterns is acting in this role.

What is... the traffic director role?

500

A highly structured group promotes cooperation but can diminish members’ sense of this.

What is... personal responsibility?

500

One way of working through storming involves encouraging members to interact freely and evenly.

What is... leveling?

500

A framework for understanding the group processes of self-disclosure and feedback.

What is... the Johari awareness model (i.e., the Johari window)?

500

The mixed feelings of loss, sadness, hope, and accomplishment at closure.

What is... emotional ambivalence?

500

A group leader unaware of how diversity affects group dynamics is functioning at this stage of social justice development.

What is... the naïveté stage?

500

To impress upon members the importance of upholding confidentiality, leaders should continually reaffirm the value of confidentiality, emphasize the importance of trust, and address breaches of confidentiality in a serious manner. However, leaders should not do this.

What is... threaten members with legal recourse?

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