This helping profession focuses on the present and desired future, not healing the past.
What is coaching?
This skill means being in the here and now...fully focused, observant, and responsive to the client.
What is presence?
These questions cannot be answered with yes/no.
What are open‑ended questions?
This acronym describes goals that include specific, measurable, action plan, realistic, timely, emotional motivation and relevance aspects.
What is SMARTER goal setting?
This is the ICF’s definition of coaching.
What is ‘partnering with clients in a thought‑provoking and creative process that inspires them to maximize their personal and professional potential’?
This profession supports healing trauma, addictions, and mental health disorders.
What is counselling?
This is the ability to understand and share the feelings of another. In coaching it also requires normalizing and validating.
What is empathy?
These questions help ensure accuracy and deepen understanding.
What are clarifying questions?
This step in problem solving involves identifying assumptions.
What is defining the problem?
This is the coach’s responsibility to align with what the client wants to achieve.
What is establishing agreements?
In this profession, the client is the expert in their own life.
What is coaching?
These skills include listening, empathy, reflections, and powerful questions as well as B.E.F.I.R's.
What are attending skills?
This involves using metaphor or analogy to support insight.
What is evoking awareness?
This step asks clients to brainstorm multiple options.
What is generating alternatives?
This quality means holding clients with unconditional positive regard.
What is a client‑centered approach?
This type of professional gives expert advice.
What is a consultant?
This level of listening integrates words, tone, and body language.
What is Focused (level two) Listening?
This is the ability to understand symbolic language clients use.
What is understanding metaphors?
This is the final step of the 6‑step problem‑solving model.
What is evaluating the effectiveness of the plan?
This responsibility includes referring clients to other professionals when needed.
What is ethical practice?
This role shares wisdom from experience, unlike a coach who co‑creates.
What is a mentor?
This skill involves asking questions that help clients explore beyond current thinking.
What is evoking awareness?
This skill includes noticing emotions, energy shifts, and non‑verbal cues.
What is active listening?
This term describes beliefs that restrict a client’s potential.
What are limiting beliefs?
This includes the coach’s commitment to their own personal development.
What is embodying a coaching mindset?