Coaching vs Counselling
Core Coaching Skills
Communication Tools
Goals & Growth
The Coaching Relationship
100

This helping profession focuses on the present and desired future, not healing the past.

What is coaching?

100

This skill means being in the here and now...fully focused, observant, and responsive to the client.

What is presence?

100

These questions cannot be answered with yes/no.

What are open‑ended questions?

100

This acronym describes goals that include specific, measurable, action plan, realistic, timely, emotional motivation and relevance aspects.

What is SMARTER goal setting?

100

This is the ICF’s definition of coaching.

What is ‘partnering with clients in a thought‑provoking and creative process that inspires them to maximize their personal and professional potential’?

200

This profession supports healing trauma, addictions, and mental health disorders.

What is counselling?

200

This is the ability to understand and share the feelings of another. In coaching it also requires normalizing and validating.

What is empathy?

200

These questions help ensure accuracy and deepen understanding.

What are clarifying questions?

200

This step in problem solving involves identifying assumptions.

What is defining the problem?

200

This is the coach’s responsibility to align with what the client wants to achieve.

What is establishing agreements?

300

In this profession, the client is the expert in their own life.

What is coaching?

300

These skills include listening, empathy, reflections, and powerful questions as well as B.E.F.I.R's.

What are attending skills?

300

This involves using metaphor or analogy to support insight.

What is evoking awareness?

300

This step asks clients to brainstorm multiple options.

What is generating alternatives?

300

This quality means holding clients with unconditional positive regard.

What is a client‑centered approach?

400

This type of professional gives expert advice.

What is a consultant?

400

This level of listening integrates words, tone, and body language.

What is Focused (level two) Listening?

400

This is the ability to understand symbolic language clients use.

What is understanding metaphors?

400

This is the final step of the 6‑step problem‑solving model.

What is evaluating the effectiveness of the plan?

400

This responsibility includes referring clients to other professionals when needed.

What is ethical practice?

500

This role shares wisdom from experience, unlike a coach who co‑creates.

What is a mentor?

500

This skill involves asking questions that help clients explore beyond current thinking.

What is evoking awareness?

500

This skill includes noticing emotions, energy shifts, and non‑verbal cues.

What is active listening?

500

This term describes beliefs that restrict a client’s potential.

What are limiting beliefs?

500

This includes the coach’s commitment to their own personal development.

What is embodying a coaching mindset?

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