Consolidate
What is the C in COAT Project
Consolidate
What is the O in COAT Project
Optimize
What is the A in COAT Project
Alleviate
What is the T in COAT Project
Transform
Name 3 members of the COAT Project Team
Angie, Paolo, Nelson, Chikoi, Gelli, Chip
Bonus Question
Congratulations
Is the COAT Model applicable to your process
Yes, the COAT model can be easily replicated across multiple lines of business that use JIRA in their project management
SOAR peer review
How many Solution Delivery tickets took 154 days to process
248 Intelligent solutions
The bottleneck was identified in which part of the process
Intelligent Solution IAHUB registration
How many SOAR-developed solutions suffered from delay
29 solutions had an average delay of 41 days
What type of approach did the COAT team do to achieve these results
Agile Methodology
How many key initiatives did our team implement
4 Consolidate, Optimize, Alleviate and Transform
Alteryx
What was the period of the delay
February to December 2023
Bonus Question
Congratulations
What is the volume reduced down to?
41 Tickets, as of this date its down to just 10 tickets in the backlog
How much did the cycle time improve?
77% in cycle time reduction from 154 days to 35 days
Give at least 2 benefits of the COAT model
reduce processing times, eliminated backlogs and enhanced overall project delivery
what is the meaning of ISCS
Intelligent Solution Controls Standard