Coco Basics
The Circolare Roast
What is our Espresso Bean
10-minute grace period
What is late policy?
Tables Cleaned,Chairs In Order,Trash,Floors Cleaned, Pillows Fluffed + Organized
What is a cafe check?
2 or 3 shots filled with steamed milk.
What is a hot latte?
Year Coco became Coco
What is 2016?
Coffee and Co-Lab
What is Coco short for?
A device not allowed on the floor in guest view.
What is a cell phone?
Duties completed prior to departure.
What are closing duties?
Equal parts: espresso, steamed milk, milk foam
What is a cappucino?
Year Marriott was founded
What is 1927?
5/10 Rule
What is a proper greet?
What is the dress code?
Duties completed upon arrival to work.
What are opening duties?
two shots, couple scoops of milk foam
What is a macchiato?
The original Marriott concept.
What is the Root Beer Stand?
16g, 5 sec first pull, 25-30sec shot.
What is dialing in?
An associate should never process transactions under another associates’ cashier number.
What is the Cash Handling Policy?
Stamping bags/sleeves, preparing syrups, preparing cold brew, stocking, cleaning, etc.
What is side work?
2 or 3 shots, caramel, vanilla, caramel, cinn pow, milk
What is the Maple Meadow Latte?
Put people first, act with integrity, pursue excellence, embrace change, serve our world
What are the Marriott 5 Core Values?
Personal belongings live here in Coco.
What is the hidden cubby?
Correcting a punch in Atlas.
What is a timecard adjustment?
Closer/Mgr signature AND picture to Mesha
Equal Parts: Brewed coffee and steamed milk
What is a cafe au lait?
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What is Loss and Prevention?