The Elements
Customer Service
Grilling Styles
Fact Check
Menu Knowledge
100

At Coconut’s Fish Cafe we employee Ambassadors… not cashiers or food runners. 

What is service with Aloha! 

100

“Aloha and Welcome to Coconuts Fish Cafe! Have you been here before? If not our best sellers are…” 

What is the Ambassador Speech? 

100

Basic Preparation available on all proteins. 

What is Salt and Pepper? 

100

What is the name of the cat the our founders daughter adopted? 

Who is Coconut?

100

A sauce that is light and refreshing on the palette with a strong taste of lemon and dill. 

What is Tartar Sauce? 


200

With its Hawaiian-inspired flavors and perfectly grilled fish guests will experience a taste unlike anything they have eaten before. 

What is Food that Wows 

200

The process of communicating non verbally through conscious or unconscious gestures and movements 

What is Body Language? 

200

Sauce that lets you taste the wasabi without the heat! 

What is Asian Flair? 

200

This location Opened on April 23rd 2009 and has been running for a total of 14 years in 2023!

What is Coconut Fish Cafe Azekas? 

200

Raw, Sushi-grade, marinated in garlic, green onion, and gluten free soy sauce. 

What is Ahi Poke!

300

We win on the details - from clean baseboards to dust-free air vents and everything in between 

What is the environment 


300

There are 7 layers of Flavor and Texture with 17 different ingredients! You get a mixed grill of Mahi Mahi and Ono with Coconut milk based coleslaw! 

What is The Taco Speech? 

300

Dry rub based on black pepper and herbs. Available on ALL PROTEINS. 


What is Blackened? 

300

Their Evolving vision throughout the years, This foundation has supported Maui’s Hawaiian immersion education programs in which schools teach their students using the Hawaiian Language! 

What is the Kimokeo Foundation? 

300

Mahi Mahi, Ono, Clams, Garlic, Mushrooms and Onions. Made with milk vs. cream to reduce fat! 

What is the Seafood Chowder? 

400

Designed to build rapport with our guests. By engaging guests Coconut’s will build a relationship with the community, develop a loyal customer base and drive additional bussiness to the restaurant through word of mouth.

What is Follow Up

400

The rise and fall of pitch when speaking. Very important when talking on the phone 

What is Intonation? 

400

Mildest preparation that highlights the natural flavor of the fish! Available on the Mahi Mahi, Ono or Ahi 


What is Lemon Butter? 

400

This Society’s mission is to protect and save the lives of Maui’s animals, accepting all in need, educating the community, and inspiring respect and compassion towards all animals!

What is the Maui Humane Society? 

400

Goes by the scientific name of Coryphaena Hippurus or a type of dolphin fish. 

What is Mahi Mahi 

500

Consistent delivery of these elements fosters the sense of ohana that keeps our guests coming back, driving the phenomenon that is Coconut’s Fish Cafe 

What is the Coconut’s Experience!

500

The coordination of mind heart within each person. It brings each person to the self. Each person must emote good feelings to others. 

What is the Aloha Spirit? 

500

Our only grilling style available on TWO proteins, the chicken and veggie patty. 

What is Teriyaki? 

500

A philanthropic initiative in partnership with Youth Villages to bring hope and healing to girls who have suffered the trauma of abuse and neglect.

What is Janie’s Fund? 

500

One of our Founder’s Mothers Recipes. Made-From-Scratch. Cooked so there is no raw egg. 

What is Caesar Dressing

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