The Elements
At Coconut’s Fish Cafe we employee Ambassadors… not cashiers or food runners.
What is service with Aloha!
Chicken coated with rice flour and served with a side of teriyaki sauce. Considered gluten free.
What is Mochiko Chicken?
“Aloha and Welcome to Coconuts Fish Cafe! Have you been here before? If not our best sellers are…”
What is the Ambassador Speech?
Every plate should be fresh, hot, tasty, generous, and worthy of the Coconut's name.
With its Hawaiian-inspired flavors and perfectly grilled fish guests will experience a taste unlike anything they have eaten before.
What is Food that Wows
Raw, Sushi-grade, marinated in garlic, green onion, and gluten free soy sauce.
What is Ahi Poke!
The process of communicating non verbally through conscious or unconscious gestures and movements
What is Body Language?
When delivering dishes, share what makes the food special so guests taste the care before they even take a bite.
What is Talk the Food?
This location Opened on April 23rd 2009 and has been running for a total of 17 years!
What is Coconut Fish Cafe at Azeka?
We win on the details - from clean baseboards to dust-free air vents and everything in between
What is the Environment?
A sauce that is light and refreshing on the palette with a strong taste of lemon and dill.
What is Tartar Sauce?
There are 7 layers of Flavor and Texture with 17 different ingredients! You get a mixed grill of Mahi Mahi and Ono with Coconut milk based coleslaw!
What is The Taco Speech?
Greet every guest warmly, make them feel at home, and help them find something they'll love.
What is Welcome with Aloha!
Designed to build rapport with our guests. By engaging guests Coconut’s will build a relationship with the community, develop a loyal customer base and drive additional bussiness to the restaurant through word of mouth.
What is Follow Up
Goes by the scientific name of Coryphaena Hippurus or a type of dolphin fish.
What is Mahi Mahi
The rise and fall of pitch when speaking. Very important when talking on the phone
What is Intonation?
Check back with genuine attention, make sure guests are happy, and fix anything that is not right.
What is Check with Care?
What is the name of the cat that our founders daughter rescued from the Humane Society?
Who is COCONUT!
Consistent delivery of these elements fosters the sense of ohana that keeps our guests coming back, driving the phenomenon that is Coconut’s Fish Cafe
What is the Coconut’s Experience!
Hearty plant-based patty made with locally grown Hawaiian taro, brown rice, chia seeds, herbs, garlic and onion.
What is Braddah Daves Taro Burger?
The coordination of mind heart within each person. It brings each person to the self. Each person must emote good feelings to others.
What is the Aloha Spirit?
Thank every guest sincerely, let them know we value them, and invite them back with a warm "_____"
What is Mahalo and A Hui Hou!
These are the 5 original organizations that Coconuts Fish Cafe contributed to prior to the ownership.
Janies Fund, Maui Humane Society, San Diego Zoo, Kimokeo Foundation.