Corporate Lingo
This three-letter acronym stands for Customer Relationship Management.
What is CRM?
The essential, initial conversation where a recruiter confirms a candidate's non-negotiables regarding salary, travel, and start date.
What is Setting Expectations (or Comp Check)?
The vast $480 billion segment of the insurance industry that Goosehead primarily focuses on, covering homes and vehicles.
What are Personal Lines (or P&C Insurance)?
Finish the quote from The Office's Michael Scott: "Would I rather be feared or loved? Easy. Both. I want people to be afraid of how much they..."
What is ...love me?
"Missing: my belly button. Lmk if u find it"
Who is Abby Campa?
This metric tracks the percentage of leads that are converted into qualified opportunities or customers.
What is Conversion Rate?
An indication during the interview process, such as a lack of preparation or a consistently negative view of past employers, that signals potential trouble.
What is a Red Flag?
Goosehead's proprietary, technology-driven method that allows agents to quickly compare numerous options and create a personalized client portfolio.
What is the Digital Agent Platform?
This movie features Jordan Belfort telling his team to "Sell me this..."
What is a ...pen? (from The Wolf of Wall Street)
"Q1; I'm really tired"
Who is Megan Kolar?
This is the term for a candidate who is not actively looking for a new job but might be open to a great opportunity if approached.
What is a Passive Candidate?
This is the detailed profile of the perfect sales hire, describing their background, target companies, and proven sales history.
What is the Ideal Candidate Profile (ICP)?
This core operating principle demands that every employee—from the CEO down—always prioritizes the needs of the client and team before their own
What is Servant Leadership?
The three letters that comprise the mantra shouted by Jack Lemmon's character to motivate the sales team in Glengarry Glen Ross.
What is ABC (Always Be Closing)?
"There's no traffic if you create your own lane"
Who is Chembo?
The crucial metric that calculates the total cost of bringing on a new employee, divided by the number of hires.
What is Cost-per-Hire (CPH)?
This occurs when a candidate uses a verbal or written job offer from another company to prompt a faster decision or better terms from your company.
What is a Competing Offer? or Leverage
This Goosehead principle ensures all opportunities and advancements within the company are based solely on performance and results, regardless of background.
What is Meritocracy?
This is the final name of the startup company pitched by Richard Hendricks in the HBO show Silicon Valley.
What is Pied Piper?
"We had an Egg-cellent Easter - He is risen"
Who is Ashtin?
This sourcing technique uses search engine operators like AND, OR, and NOT to craft highly specific candidate searches on sites like LinkedIn.
What is Boolean Search?
Beyond skills and experience, this evaluation ensures a candidate's personal values and work style align well with the overall team and company environment
What is Organizational Fit (or Culture Fit)?
This major, traditional insurance company is considered a key competitor that relies on a captive agent model, which contrasts with Goosehead's independent network.
What is State Farm (or Allstate / Farmers)?
In Boiler Room, this is the financial product the brokers are selling when they tell their recruits to "Get on the phone and sell the f***ing stock!"
What are Penny Stocks (or Junk Bonds)?
"Celebrating my student debt"
Who is Lorena hehe