AE Codes
This is when a consumer reports that the product caused their hair to fall out.
What is Complaint Adverse Event Hair Loss?
This is the flavor of Batman Kids toothpaste.
What is bubble fruit?
What are tree-nuts?
What is Palm oil and Olive oil?
This is when a consumer complains that they don't like the shape of a product.
What is Complaint Preference Product Dislikes Shape?
This is when a consumer reports that a product has changed the color of their teeth.
This is where the lot code is found on a tube of toothpaste.
What is the crimp of the tube?
This is the scent of the 2025 Seasonal Softsoap body wash.
What is Miami Sunrise? (Or Bahama Breeze)
This is the temperature that hand dishwashing liquid will freeze at.
What is 20-25 degrees?
This is when a consumer complains that the same product is available at different prices in different stores.
What is Complaint Value / Price Different at Different Retailers?
This is when a consumer reports an accidental product exposure to a part of the body that is not consistent with the products intended use.
What is Complaint Adverse Event Accidental Exposure?
This is the only floss we have.
What is Toms Flat Spearmint?
In Tom's bar soap, this influences the pH of the soap.
What is water?
This product is the only all-purpose cleaner with Baking Soda.
What is Ajax MPC Lime w/baking soda?
This is when a consumer complains that product leaves body/hair sticky after use.
What is Complaint Ineffective Leaves Body / Hair Sticky / Oily?
This is when a consumer reports that a product caused mouth swelling.
What is Complaint Adverse Event Mouth Swelling?
This is the ~ number of clicks you need to activate the whitening pen.
What is 20 clicks?
This scent deodorant is reminiscent of a watery coastline.
What is Toms Deo Clean Coast?
This Suavitel product is only found at Sam's Club?
What is Suavitel FC Liq Sensations Lavender? ( Or Field Flowers)
This is when a consumer inquires about how to dispose of a product.
What is Inquiry Issue Environment Product Disposal?
This is when a consumer reports an Adverse Event associated with a product that is not manufactured by our company.
What is Complaint Adverse Event Non CP product?
This is why you do not mix old and new batteries.
They lead to leakage.
This product uses Cassava Flour to increase viscosity, providing a unique skin feel.
What is Afta Pre-Electric shave?
This product is the only fabric conditioner that neutralizes odors and has superior technology.
What is Suavitel Complete FS Liq Hygiene Fresh?
This is when a consumer praises that a product can be used in many different ways
What is Praise Product Multi-Use?