Phases
This Phase should be seen weekly.
What is the Acute client phase?
How many clients in the Adult Clinic have a visit overdue?
~93
Which Dashboard page should you use if you are wondering if a client's treatment plan is up to date?
Paperwork page
Which dashboard page would be most useful at the moment to understand the client's current treatment progress?
Client Insights page
Team based approach to care.
How many acute clients in the Adult clinic have a visit overdue?
43 (making sure to have visit overdue checked and then phase)
Name two ways that you could prioritize how you will outreach a list of clients using the dashboard (i.e., how would you sort the dashboard in two different ways)?
1. Visit Overdue red flag
2. Last Seen was a long time ago
3. Last Outreach was old
4. Meds expiring
5. Multiple combos of the above
What is the average number of services a client receives at the Mountain Clinic?
1.41
What four categories does the ORS measure?
It is the outcome rating scale for the domains of Personal Well-being, Interpersonally, Socially, and Overall.
Where can I find on the dashboard what each icon means on the pages?
In the Client Caseload Legend page.
How many Maintenance clients in the Mountain Clinic had medications that were expired or are expiring?
~2
How many clients in the Family Services clinic have been unable to reach their client during outreach?
~4
In which month of 2023 did the Recovery Clinic assign the most clients to their caseload?
August
For the first client that comes up on the Mountain Clinic Client Insight page, how many days have they been in the continuation phase?
~233
What is measurement-based care?
Measurement-based care (MBC) describes the evidence-based practice of using systematic and routine assessment of the patient’s perspective through patient-reported progress and outcomes, such as symptoms and functioning, throughout the course of mental and behavioral care, to inform treatment decisions and engage patients in their treatment (Scott & Lewis, 2015).
MBC promotes data-informed, patient-centered care
How many Continuation clients in the Adult Clinic had come in for their visit when their phase was due?
~22 (like them to use the continuation filter and visit overdue filter and shift key to highlight it)
What percentage of clients in the Recovery clinic are in the Pre-Phase?
~45%
How many clients in the Recovery Clinic are on the Moderate Zero Suicide Pathway and don't have an up to date Safety Plan?
~5
Of the ~3 clients listed, they need to filter to the hover and look at bottom left.
Across all clinics, what day is the busiest (Monday through Friday)?
Wednesday (use the Program Insights and Visit Frequency and select all teams)
How many Acute clients in the Family Services clinic had a visit overdue and a medication that has expired?
~3
Of the New Clients in the Recovery clinic, what is the date of the next appointment for the 52 year old?
12/20/23
For the client in the Family Services clinic who is 11 years old, in pre-phase, and who has not been seen yet, what is their first diagnosis?
ADHD
For the last client listed in the Mountain Clinic Insights page, what can you detect from their PHQ9 trends?
What is the Reliable Change Index score for the PCOMS ORS.
6 points of change.