Basic cards
Premium cards
Worldly cards
Taking care of...
General knowledge
100
Name two cards that would fall under the category of a basic VISA card?
*Hint: No fees!
What is... Classic VISA and Cashback VISA
100
Name two cards that would fall under the category of premium VISA card
What is... Centra Gold and VISA Infinite
100
Which card would you recommend to someone who loves to travel and would like the benefit of having travel insurance
What is... Travel rewards gold and VISA infinite
100
Your business member is fed up with VISA... what alternative do we offer that only your business member can have?
What is... NO FEE CASH BACK BUSINESS MASTERCARD®
100
List two options cardholders have to redeem their rewards
What is...
1. Cash Rewards — Cash rewards in the form of an account credit, or, if you have a Cash Back card a deposit directly into your financial institution's Chequing or Savings account.
2. Merchandise — With 60,000+ items to choose from, there’s something here for you. Available merchandise range from electronics and sporting goods to kitchen tools and more.
3. Gift Cards — Select gift cards to a variety of stores and restaurants. It’s like having a global marketplace at your fingertips.
4. Travel — Choose from worldwide flight options on more than 100 airlines. Find the perfect place to stay from more than 80,000 hotel locations. Take a cruise. Get pro and college sports tickets. Go whitewater rafting or visit a spa. Enjoy fine dining. The list of possibilities goes on and on.
5. Charity Donations — You can redeem your Rewards points for an electronic gift card from CanadaHelps.org that supports 86,000 local and national charities across Canada.
200
List the annual fees for the classic card and the cashback card
What is... FREE :D
200
True or false: The minimum household income required for a VISA infinite card is $80,000
What is... False.
The minimum household income for a VISA infinite card is $100,000
200
Your member comes into the branch to take out a large amounts of USD to go to Mexico, what would be an alternative solution for them?
What is... US Dollar VISA
200
Your member wants to open up a VISA infinite business card, what is the personal income requirement for this card?
What is... minimum personal income of $60,000 annually
200
A way to help you prevent fraudulent transactions from occurring on your card. Enrolling is easy and this service is free.
What is ... fraud text alerts
300
Name the Collabria card that the description below is associated with
- 2 points for every $1 spent on gas
- 1 point for every $1 spent on entertainment
- 0.5 point for every $1 spent on everything else.
What is... Cashback VISA
300
List the annual fees for the infinite and gold cards
What is...
Gold: $50 annually
Infinite: $120 annually
300
True or false: With your US Dollar VISA, you pay your annual fees in CAD
What is... FALSE
300
Describe the difference between single consolidated accounts and individual pay accounts for business credit cards
What is...
- Single consolidated gets one single statement with all included sub-accounts to be paid together
- Individual pay accounts get individual statements sent to each authorized user on the account
300
A way that your minimum monthly payments continue to be made on your account if your income is interrupted by disability, illness, accident, strike, job layoff or involuntary dismissal.
What is... Balance Protection Insurance
400
List the advantages of our current balance transfer promo
What is.....
- No fee!
-3.9% promotional interest rate for the first 6 months
400
Interest rate for a Centra Gold VISA
What is... 11.99%
400
What is the difference in rewards for the Travel VISA and the US dollar VISA
What is... half a point
- Travel VISA: 1 point for every $1 spent on all purchases
- US dollar VISA: 0.5 point for every $1 spent on all purchase
400
A way for business owners to customized each of their employees credit cards controlling when, where and how the card is used
What is... VISA payment control
400
If a cardholder is 90 or more days delinquent on the account, the Annual Interest Rate may change to what?
What is... 24.99%
500
Case study: Your member comes into the branch is looking to apply for a VISA, they said they prefer a low interest rate and do not care much for rewards... What card would you recommend?
What is... Classic VISA.
500
Name at at least 1 type of insurance that the Gold VISA includes
What is...
- 90 days purchase protection on eligible purchases made with your card
- Double the manufacturer's warranty (up to one year) on eligible purchases made with your card
- Mobile Device Insurance
500
Exclusive benefits our VISA infinite card give members
What is... VISA infinite dining series, infinite wine country program, and infinite concierge and more!
500
What program offers a convenient way for VISA business card holders to receive discounts at participating merchants?
What is... VISA SavingsEdge
500
What great offer do we have running ALL of 2023?
What is... Our welcome points campaign!
You can get between 15,000 - 5,000 welcome points which translates to $150 - $50 cash equivalent
(P.S. Staff are eligible for this promo as well)