Where is it in Signature
What page would you find the maturity date?
Page 1
Where can you find birth date?
What code indicates a permanent freeze on a line of credit?
M2
What system can you find documents?
Nautilus
what happens when some doesn't pay on time?
late fee
What page can you find auto ACH payment
Where can you find important notes?
Alert notes
How much can you offset from an account?
everything but $1
What system would the entire bank use?
Aperio
What is RFD?
Reason for delinquency
What page would you find the history of the accounts transactions?
Page 10
Where can you find alternate address?
Mailing address
Can you offset an account that is not ACH with Social Security?
No
What are our two main systems?
Signature & VQN
Our main objective?
Reinstating
What page can you find the past due months and grace period?
Page 4
Where can you find the joint owner?
Left side menu
How many days of grace does a PUL have
10
What system has more detail about the accounts?
Signature
Collectors aren't just collectors; we are also?
page 12
Drop down arrow under Collector
What is the product code for PUL
699
What system will show you the account is charged off?
What is a tool you can use to locate people?
Google; Facebook (social media)