Collections Timeline
This collection effort at day 45 will help secure funds before we offset the account.
What is placing funds on hold?
Calls on our accounts that are 15-24 days DQ
What is TLSC?
This person wanted to either be a police officer or in the military.
The DQ time frame that TLSC calls on accounts
What is 15-24 days?
Used to pull possible addresses, relatives, emails, and phone numbers
What is a TLO?
Boy mom to 2
Who is Dawn?
A skip tracing tool that should be used at 46-59 days DQ if one has not been pulled in the last 45 days.
What is a TLO?
Lets us communicate with members on their mobile deice without us calling.
What is Eltropy?
Once sold furniture to a Detroit Red Wing
Who is Joe?
If multiple contact attempts have been made with no member contact, or multiple broken promise to pays. This warning code should be added.
What is No Batch?
Helps other departments/branches/TLSC communicate with us when its not urgent for a phone call.
What is JIRA/Help Desk?
10 years working for Advia, 8 years on the collections team.
Who is Ben?
Recommending this at day 60 will help secure our collateral.
What is repossession?
Used to pull vehicle values.
What is NADA/Manheim?
Tried out for American Idol.
Who is Skye?