Higher Education
Psychosocial Skills
SMART Goals
Emotions
WILD
100

Does withdrawing from classes impact your Grade Point Average (GPA)?

No. Withdrawing from classes does not impact your GPA, but it does impact your credit completion rate. 

100

What are two examples of psychosocial or soft skills? 

Example responses: communication, demonstrating empathy, emotional management, time management, stress management, etc.

100

What are two reasons to set goals? 

Example responses: increases focus, helps in setting priorities, increases motivation, creates accountability, provides direction, allows you to monitor progress, etc.

100

Why is anger sometimes referred to as a "umbrella emotion"? 

Anger often covers deeper feelings of pain, fear, guilt, or disappointment.

100

What are three physical symptoms of stress? 

Example responses: sweaty palms, upset stomach, racing heart beat, headache, blurred vision, fast breathing, etc. 

200

What does FAFSA stand for? 

Free Application for Federal Student Aid

200

______ is a term defined as a person's belief in their ability to successfully perform a task or accomplish a goal.

Self-efficacy

200

What do each of the letters in the SMART goal acronym stand for? 

S - specific

M - Measurable 

A - Achievable

R - Relevant

T - Timely or time-bound 


200

A type of thought that is often experienced so quickly that you might not even be aware of it is called _____________. 

Automatic negative thought 

200

What are three positive coping skills for stress management? 

Example responses: taking a walk, deep breathing, exercising, talking to someone, listening to music, doing a creative project, petting a dog or cat, etc. 

300

What are "office hours" and how do you find out when they are? 

Office hours is the time that a course instructor has set aside each week to meet with students in their office. They are usually listed on the course syllabus and may also be posted on the instructor's office door. 

300

Blaming other people and not taking responsibility for your mistakes could indicate that you are functioning from which type of mindset? 

Victim mindset or an external locus of control 
300

What does "delayed gratification" mean and how does it relate to goal setting? 

Delayed gratification means putting off something that you want in order to accomplish a task or achieve a goal. 

300

Julie is feeling very stressed due to a busy work schedule and upcoming final exams. Julie's friend, Tina, calls Julie and asks if she can hang out this weekend. Julie likes Tina, but lately spending time with Tina has made Julie feel more stressed since Tina spends a lot of time complaining and saying negative things. Julie decides to say no to Tina and suggests hanging out over winter break instead when her stress levels will be lower. Which of the Four A's of Stress Management is Julie using and why? 

Possible responses: 

Avoid the stressor - saying no and avoiding stressful people, places, or topics 

Alter the stressor - Managing time and planning ahead

300

What do each of the letters in the IDEA problem solving model acronym stand for? 

I - Identify the problem

D - Develop possible solutions

E - Execute, take action 

A - Assess if the problem has been solved 

400
Federal Financial Aid includes two primary types of student loans. What are these two types and how they are different? 

Subsidized - interest does not accrue while in school 

Unsubsidized loans - interest does accrue while in school

400

Life events or experiences do not directly cause emotions. Life events or experiences lead to _____ which lead to emotions. 

Thoughts

400

Jen decides to set a goal to study in the tutoring center for 30 minutes for three days each week. How could Jen measure this goal? 

Set a timer to monitor how much time she has spent in the tutoring center, keep a log of her visits

400

Henry: "I'm really concerned about my mom. She's been sick for a long time and the doctors still don't know what is wrong."

Sam: "Oh, don't worry. I'm sure everything will work out okay." 

Sam's response is an example of _______.

Band-Aiding - telling someone that everything will be okay. This approach does not demonstrate empathy. 

400

According to the CareerForce Center presentation, what percentage of career success depends on a person's psychosocial skills or soft skills? 

85%

500

What does SAP stand for and why is it important? 

Satisfactory Academic Progress

500

Ken: "Agh. I can't stand how I am feeling right now. I have so much homework, my car broke down, and now my boss wants me to pick up extra hours at work". 

Use the technique of "emotional labeling" to provide a response to Ken that demonstrates empathy. 

Emotional labeling – Identifying an emotion related to what someone is telling you 

500

Why is setting short-term goals important for increasing self-efficacy? 

Accomplishing small, short-term goals helps us to believe in our abilities to accomplish long-term goals. Accomplishing small, short-term goals also increases motivation and focus.

500

What are the five domains or main categories that make up emotional intelligence? 

1. Emotional self-awareness

2. Emotional self-management

3. Motivation or resilience

4. Social emotional awareness or empathy 

5. Relational management or social skills

500

What are the five conflict management styles? 

Accommodating, avoiding, compromising, collaborating, and competing

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