Introduction to Management
When a manager makes the best possible use of people, money, the physical plant, and technology that firm is considered to be which of the following?
What is efficient?
What is responsibility to conduct affairs ethically to benefit both employees and the larger society.
What is social responsibility?
What is a brief paragraph that state job responsibilities and job qualifications needed to be successful in a position?
What is a job description?
What approach is used when salesperson welcomes the person to the store?
Mr. Jasper works for Apple and he has just recently been asked to travel overseas and work in Germany for the next 7 years. If he accepts the deal, Mr. Jasper would be considered a/an ______________.
What is an expatriate?
CEO's and company presidents are considered to be what level of management?
What is strategic managers?
A _____________ is a clear, brief reflection of why you are in business.
What is a mission statement?
The format of an interview where one candidate is being interviewed by one person is called ___________.
What is a one-on-one interview?
When bringing a customer to register the sales associate recommends an additional related item to the customer. What is this called?
What is suggestive selling?
When Mr. Jasper first arrives in Germany, he can't contain his excitement. He knows Germany is beautiful this time of year and he is looking forward to the incredible food. The phase of adjustment that Mr. Jasper is currently experiencing is called ___________.
What is the honeymoon stage?
The type of management style which gives specific instructions but supports employee ideas is called ____________.
What is consultative?
Employees who are willing to disclose illegal, immoral, or illegitimate, practices by their employees is called _____________.
The task in the recruitment process that determines the various duties of all particular jobs they have available is a/an _________.
What is a job analysis?
A salesperson makes a comment or asks a question about a product in which a customer shows interest. What approach is the sales person using?
A/an ________________ decision occurs when the situation is unique and there are no previously established guidelines to follow.
What is non-programmed?
Mark is a manager at Apple. Each morning he waits for every employee by the front door and writes down what time they arrive. Once everyone is there, he distributes a list of tasks to each of them. The lists instruct them exactly what to do and when to do it. Throughout the day Mark walks around to make sure everyone remains on task. Which type of management style does he use?
What is consultative?
Group members are presented with a problem and then complete anonymous questionnaires is called ___________.
The number that shows the relationship between the number of applicants that are being hired and the total number of applicants available is called _____________.
What is the selection ratio?
What closing method is used when there is a short supply, high demand, orphan the price will be going up shortly on a product?
What is standing room only?
The dimension of culture that looks at whether or not a culture likes taking risks or plays it safe is called ____________.
James owns an American company called "Kool Kicks." He recently decided to open an office in Italy. When it is time to hire the staff, he decides that it would be best to hire all Americans because they are clearly the most dedicated and hard-working people. This way of thinking is called _____________.
What is Ethnocentrism?
Groups or individuals who have an interest in the performance of a company or an organization is called ________.
What is stakeholders?
A question that asks a candidate to clarify a pervious given answer is called a/an __________ question.
What is probing?
What is standing room only?
The mode of entry where two or more independent firms agree to establish a separate firm is known as ____________.
What is joint venture?