The big room on the first floor near the desk.
What is Common Ground?
A student comes to the desk with a phone they found left in a second floor study room. What do you do?
Call DoSS to pick it up, log the item using the Lost and Found form (or if there’s identification email the student)
3 tasks you do every shift.
Answers vary: mugs, restock One Wheelock, rounds, shift notes, check email, check daily events, sort mail
2 different types of Mac Chargers.
What are lightning and magnetic?
Can I borrow the keys for a second?
NO! Keys are for managers only, you can open the door for someone or check them out to certain student groups.
The time sushi starts at Collis Cafe.
What is 4 PM?
You’re working Thursday 7-10 and you go to wipe down the counters in One Wheelock but find there are no clean rags left. What do you do?
Wash the rags! (Sunday 4-7 does it regularly, but ANY shift should do it if needed)
Shift for overdue items email.
Art supplies that require an ID to be held at the desk.
What are the banner room markers?
Can I leave something behind the desk for a few minutes?
No. Patrons cannot leave items at the desk, even for a few minutes.
Collis is named after him.
Who is Charles Collis?
A ’29 comes to the desk asking where to pick up a P-Card they requested for their club. Where do you direct them?
Treasurer’s Corner in Student Involvement 211
Room where you can find coffee/ tea re-stock for One Wheelock.
What is 14A?
Amount of time a dolly can be used for.
What is 2 hours?
I'm working at the desk by myself, and I need to go check One Wheelock. What do I do before I leave?
Forward the phone to your cell and bring your phone with you. Turn the sign around to "Managers are away" and put valuable items in the safe and lock it.
Angie's Office Number
What is 205C?
When checking out Mac Charger 10, you make sure it's in proper condition before giving it to a student. After the student returns and you’re putting it away, you notice the charger block has been replaced with something else. What do you do if the student is still at the desk? What if they’ve already left?
Q1 - Tell the student you can’t give back their ID without returning the item in its original form (otherwise you’ll need to charge them)
Q2 - Email the student asking them to return the item or they will be charged (and do not check the item on on Groups), Contact Elliott/Angie
Event to check on Monday nights.
What is Microbrews?
What to do if an iphone/mac charger is returned with out the case.
Can I reserve an item in advance?
Certain COSO recognized student groups can reserve some things in advance (like keys), but generally no.
Number of couches of common ground
What is 6?
It’s Green Key weekend and you’re at the desk. A student comes into Collis heavily intoxicated and passes out on their way to the bathroom. What do you do?
Call 911 — the student is unconscious and needs to go to the ER (dispatchers will contact DoSS)
They key used to get into the Sarner Underground Laundry Room.
What is AJ7?
The classroom tool we have that facilitates videoing a lecture in a classroom setting.
What is an OWL?
Can my band put posters up in Collis?
Yes and no. Only registered organizations can use the bulletin board upstairs, which does not apply to student bands. However, there is a small area for flyers downstairs near the poster room that is for community use, so you can direct them there.