Colorado Mammoth Jeopardy

Team Information

100

What does STM stand for?

Season Ticket Member 

200

Who is our mascot?

Wooly Mammoth

300

Who is our Head Coach?

Pat Coyle

400

What month is the 2020 season scheduled to start?

April

500

Who is the captain of the Colorado Mammoth?

We currently do not have a captain

Steps 1&2

100

What is the goal of step 1 (build rapport)

Sell Yourself

200

What is more important in building rapport, how you say it or what you say?

How you say it

300

Give three examples of buzz kill words

Uh, Kinda, Like, Just, Probably, Pretty Much, Maybe, Ya' Know

400

A benefit statement is one or two sentences that answer two questions

1) Why are you calling me specifically 

2) Why should I continue to listen to you

500

What is the goal of step two of the sales process?

Sell the conversation

Steps 3&4

100

What is step four of the six-step sales process

Making the recommendation

200

Open-ended questions always start with what?

Who, what, when, where, why and how

300

What is the phrase you should use when recommending something to a prospect or client?

"Based on what you told me......I would recommend"

400

To make a specific recommendation I need to know what three things?

How many games

How many seats 

Where they might like to sit

500

What do TCB questions stand for?

Taking care of business questions

Steps 5&6

100

What is step five of the six-step sales process?

Overcoming objections

200

How long should your follow up be with a prospect after you pitch a product?

24-48 hours MAX!

300

What is the difference between a stall and an objection?

- A stall is the way to avoid telling you the real objection.

- An objection is the real reason that the prospect is not buying.

400

Give an example of a buying signal.

• Asking questions about specific seat availability
• Asking questions about prices or payment plans.
• Asking you to repeat or clarify information about the product you’ve already shared
• They start to really dig in and ask questions about plan benefits
• Say the magic words: “What do we do next?”
• Did they stop pushing back?

500

Give an example of a final yes to seal the call

If XYZ doesn't make sense will you give me a call and let me know

STM Benefits

100

What is the STM discount at Altitude Authentics?

15%

200

What is the 10th game in the season ticket membership?

1st home playoff game

300

If an account has 2 seats, how many bonus tickets are included in their membership?

4 bonus tickets 

400

What is our policy if we do not have fans in the arena next season?

We will offer a refund or a rollover

500

How does our flexible ticket exchange work?

Only redeemable for regular-season home games. If an account misses a game, they can roll those tickets over to a future game.