Misc.
Person you report to for full list of your assigned job duties.
Who is...your Supervisor. (page 1)
Type of student/staff information you should keep confidential.
What is.... ALL information (page 2).
Number of hours allowed to work as a student worker per week, across ALL departments.
What is...20. (page 2)
Fourth bullet of "Professional Environment" heading.
What is ...Dress Appropriately for your work environment. (page 5).
THIS is the minimum GPA to be eligible to apply as any student worker.
What is ... 2.0 GPA; other departments may have higher standards based on job duties- ambassadors, tutors, mentors, etc. (page 7)
THIS must be done by the 18th of each month in order to get paid.
What is... complete your Time Entry online through connectColumbia. (page 8)
When leaving your student worker computer THIS is required.
What is... locking your computer screen.
(Supervisors will train workers on how to do this).
(page 2)
THIS person must be notified when any student worker is coming on or off shift, taking breaks, or leaving the work area for ANY reason.
Who is...your supervisor or back-up supervisor. (page 3)
In a professional work setting, THIS is the appropriate time for friends, family, and children to accompany a student worker during their paid shift.
What is...NEVER. (page 5).
Number of hours you have to work to earn one (1) hour of six leave.
What is... 30 hours. (page 7)
Day of the month your paycheck will be sent/deposited.
What is... the 10th of the month. (page 8)
THIS is grounds for immediate dismissal!
What is... breach of confidentiality.
(i.e. give out info when not authorized- digitally, verbally, or electronically: email, copying on a flash drive, etc.) (page 2)
Number of minutes per paid break during each 4 hours of work.
What is...15 minutes.(page 3)
THESE Items distract you from your job duties including providing excellent customer service and a professional work environment.
What are... your cell phone, your laptop, home work, meals, use of headphones/ear buds, personal conversations. (all or any items listed will be excepted as answers, page 5).
Number of extra breaks you get as a student worker if you smoke.
What is... zero (0). (page 6)
Sample greeting for a student worker answering the phone in their department.
What is... "Hello, Columbia College Counseling department, this is Amy, How may I help you?" (page 4)
Time when it is OK to give out personal information of staff members (including student workers), such as cell #.
What is... Only with Permission from that staff person. (page 2)
Number of weeks you can work prior to the start of term or after the term ends on a current student worker contact.
What is... 5 weeks. (page 2)
Three student worker characteristics that "represent the College and department in which they are employed".
What are "actions, words, and appearances..." (page 5).
Place online you can learn more about YCCD policies on preventing and reporting Sexual Harassment and other violations of law and Student Code of Conduct.
What is... Title Nine videos/Columbia College Youtube channel, Student Code of Conduct in the college catalog, YCCD policies website, etc. (page 5)
Time frame and method in which you expected to notify your supervisor if you are going to be late or absent.
What is... ASAP, within 24 hours prior and leave a voicemail, send an email, text if approved to do so (per their supervisors specific instructions) (page 3).
THIS is appropriate way to respond to a request from a family member or others seeking information about a student (such as their schedule, classroom, teachers name, or contact info).
What is... "I'm sorry I cannot give out that information unless you are the student, please speak with my supervisor for more information". (any form of this type of response is correct, page 2)
BONUS- what if the student is a MINOR?
Answer- direct them to your supervisor!
HOUR in which you MUST take your lunch break on or before, if working more than six hours.
What is...on or before the 5th hour. (page 3)
Where you should be looking and what you should be saying to each person that approaches your work station.
What is... looking everywhere and saying "How may I help you?". (page 4)
Day of the month all time entries much be completed online and submitted (or delay payment for one month).
What is...the 18th of each month. (page 7)