Chapters 1 - 5
__________ communication is the general term used to describe communication from one source to many receivers, some of which may be scattered throughout the world.
a) Mass
b) Intrapersonal
c) Public
d) Computer-mediated
a) Mass
In the __________ stage of a conversation, participants generally signal that the purpose for the conversation has been achieved.
a) closing
b) feedforward
c) business
d) feedback
d) feedback
People experience communication apprehension in all types of situations, but it is most common in __________.
a) public speaking
b) written communication
c) electronically-mediated communication
d) nonverbal communication
a) public speaking
Active verbs, imagery, and figures of speech are helpful for achieving __________.
a) clarity
b) appropriateness
c) vividness
d) power
c) vividness
When you communicate information in a speech, you tell your listeners something they __________.
a) have forgotten
b) already know
c) did not know before
d) agree with
c) did not know before
Self-esteem is defined as __________.
a) our view of ourselves
b) how aware we are of ourselves and others’ views of us
c) a measure of how valuable we think we are
d) how large our open self is
c) a measure of how valuable we think we are
On their second date, Corrine and Marty talked in detail about their pasts, likes and dislikes, and common ideas for the future. Their interactions are indicative of which stage of relationship development?
a) contact
b) involvement
c) intimacy
d) deterioration
b) involvement
In which situation does the public speaker have the least amount of access to immediate feedback?
a) A priest gives a sermon to the congregation in a church.
b) A student-body president gives a speech to students in the gymnasium.
c) A health educator speaks to patients at a hospital.
d) A politician looks at a camera while speaking and the speech is broadcast to constituents.
d) A politician looks at a camera while speaking and the speech is broadcast to constituents.
In the introduction of his speech, Quinton says, “I really don’t know much about this subject, and I don’t know how interested you might be in it, but. . . .” Quinton’s use of language suggests __________.
a) powerlessness through the use of disqualifiers
b) an appropriate level of formality
c) an attempt to create immediacy with the audience
d) improper sentence construction
a) powerlessness through the use of disqualifiers
Which topic would be most appropriate for a speech of definition?
a) the meaning of new-age rap music
b) the geographical layout of Yosemite National Park
c) how to make salsa
d) the parts of a computer
a) the meaning of new-age rap music
Memory for speech is not reproductive; you do not simply reproduce in your memory what the speaker said. Rather, memory is __________.
a) reconstructive
b) short-term
c) long-term
d) powerless
a) reconstructive
Dave and Lucy fight often. He doesn't like her to spend too much time with her friends while she finds him overly possessive of her time. The presence of __________ issues is contributing to this conflict.
a) power
b) intimacy
c) social
d) personal flaws
a) power
Which statement accurately describes the focus of theses and purposes?
a) Both the thesis and purpose focus on the message.
b) The thesis focuses on the message; the purpose focuses on the audience.
c) The thesis focuses on the audience; the purpose focuses on the message.
d) Both the thesis and purpose focus on the audience.
b) The thesis focuses on the message; the purpose focuses on the audience.
Transitions in public speaking __________.
a) are only needed if your points are very different from one another
b) help the audience see connections among your points
c) are useful as final statements
d) rarely add clarity to well-constructed presentations
b) help the audience see connections among your points
What topic would be most appropriate for a speech of demonstration?
a) the concept of rhetoric
b) how to give mouth-to-mouth resuscitation
c) the causes of World War I
d) the layers of the skin
b) how to give mouth-to-mouth resuscitation
"I don’t want another jock in our study group. One is plenty." This statement exemplifies __________.
a) static evaluation
b) indiscrimination
c) fact-inference confusion
d) polarization
b) indiscrimination
During a departmental meeting, Dalilah questions Hal's suggestion concerning how to decrease turnover by saying, “That’s an innovative approach to the problem, Hal, but I’m not sure how it would work for this specific work group.” By making this comment, Dalilah is performing which member role?
a) follower
b) dominator
c) evaluator-critic
d) compromiser
c) evaluator-critic
In considering how knowledgeable your audience is about your topic, you should __________.
a) not confuse lack of knowledge with lack of intelligence
b) only present information that the audience already knows about
c) downplay your expertise so as not to intimidate them
d) avoid acknowledging their level of knowledge during the speech
a) not confuse lack of knowledge with lack of intelligence
Devyn was the Maid of Honor for her best friend’s wedding. At the reception dinner, Devyn began her speech by saying “We are gathered here today to celebrate the marriage of Jeanine and Antonio.” Which strategy for gaining the audience’s attention did Devyn use?
a) Ask a question.
b) Refer to the specific context.
c) Use an illustration.
d) Pose a challenge.
b) Refer to the specific context.
When addressing an audience from a collectivist culture, it is best to stress __________.
a) family, loyalty, and national pride
b) immediate gratification
c) independence
d) uniqueness
a) family, loyalty, and national pride
When communicating in the office, Lorenzo is careful to keep his verbal and nonverbal messages consistent and maintain eye contact during conversations. Lorenzo is demonstrating good ________ skills.
a) encryption
b) temporal
c) encoding
d) decoding
c) encoding
The stages of small group interaction are similar to the stages of __________.
a) relationship development
b) the perceptual process
c) the listening process
d) a conversation
d) a conversation
Darnell is preparing a speech to persuade everyone to adopt the Paleolithic diet. Darnell’s only supporting research is an article called, “Why Men Should Try Paleo.” In which research evaluation criteria does Darnell’s research fall short?
a) qualifications of the authors
b) sufficiency of the information
c) fairness of the authors
d) accuracy of the information
b) sufficiency of the information
Generally, speakers who maintain eye contact appear __________.
a) less trustworthy than those who do not
b) less concerned than those who do not
c) more trustworthy than those who do not
d) more distant than those who do not
c) more trustworthy than those who do not
Neleh is speaking to an audience from a culture with a long-term orientation to time. What is the best advice that you can offer her?
a) Appeal to the new and different.
b) Emphasize instant gratification.
c) Be ambiguous.
d) Focus on delayed rewards.
d) Focus on delayed rewards.