Ch. 10 Small Group
True or False: When working in small groups, there are norms and roles that organically present and are helpful to understand to work together more effectively.
True
True or False: Most organizations have a free-flowing structure, which determines how communication flows within the organization.
False
What kind of messages are usually produced or distributed by large organizations or industries in the business of mass communication?
mass-mediated messages
True or False: Rhetoric is only used for analyzing speeches.
False
What are interactive media (as defined by our book)?
A collection of mediated communication technologies that are digital and converging and tend to be mobile, all accessed on a variety of devices (from laptops, to desktops, to smartphones, tablets, etc.).
When working in small groups, what is one example of a relational role?
encourager, harmonizer, expeditor, compromiser, gatekeeper, standard setter, group observer, and follower
In organizational communication, scholars believe that _______ constitutes organizations.
communication
True or False: Examining the correlation between an audience’s perception of what’s important and media coverage of those issues is the focus of agenda-setting capacity
True
Cicero identified three objectives for public speaking. What were they?
to inform, to persuade, and to entertain
When we think about face-to-face communication compared to mediated messages, __________ are one of the most prominent missing features within a communication exchange when we use social media to interact with people.
nonverbal signals
In order to have small group communication, the group must have…. (name one of the attributes)
1. share a common purpose
2. be interdependent
3. exert influence on one another
Most organizations have a _____, which determines how communication flows within the organization.
hierarchy
What type of viewer/agent does media effect theory scholars consider most viewers to be?
Passive agents
Media effect theory studies the influence that media have no people's everyday lives.
What are some questions a rhetorical critic might ask? Provide one.
How does this message reinforce the status quo?
How does this message challenge the status quo?
How might it influence the public?
How does it argue for change?
What is the main difference between mass mediated messages and interactive mediated messages?
Mass media creates a message for many; while interactive media can be mass messages, but it also allows for one-to-one messages.
What are the leadership styles covered in our book?(Need all of them)
Laissez Faire, democratic, authoritarian
True or False: Burnout is when an organization expects or requires its employees to display particular feelings.
False;
Emotional Labor
Which desirable demographic group for advertisers does our book reference as the largest generational group (at the present)?
Millennials
What was the central social function of rhetorical communication?
When Brittney uses social media, she is careful to consider the impression others will have of her. Therefore, she chooses profile pictures and posts that are consistent with her personal identity. Brittney is demonstrating a concern with....?
self-presentation
What are guidelines for ethical communication in small groups?
(Must name all of them)
2. those dealing with specific communication practices
3. those related to group decisions
Our book discusses three important organizational communication patterns within an organization. What are they?
(You need ALL three)
assimilation, subordinate-superior communication, and communicating with coworkers
Explain one of the five common ethical focuses of media activism today.
1) the concern over the impact of media images on children.
2) distortions perpetrated or reinforced by media.
3) structural issues in media industries and the consequences for how news content is constructed and broadcast to consumers.
4) find and provide media texts that offer alternatives to mainstream sources.
5) use media to communicate specific ethical concerns and messages to a wide audience.
The movement to abolish slavery was primarily an example of what kind of movement?
Social
Name three examples of synchronous communication choices using interactive media.
Synchronous communication = when messages are sent/received at the same time. Like:
Phone call
Video conferencing
Live-chat option (support)