Chapter 1
The tendency to behave in morally correct ways is a characteristic of someone who is
Ethical
The first of the three stages of perception is the____stage?
Selection
A statement that we can interpret to have more than one meaning is an example of
ambiguous language
______ is the first of the five senses to develop in humans
Touch
_____ is anything that distracts you from listening to what you wish to listen to
Noise
The most contemporary model of human communication
The need to avoid being imposed on by others is known as
Autonomy face
Because language is _____, each word represents a particular object or idea, but it does not
constitute the object or idea itself.
Symbolic
The study of smell is called
Olfactics
The type of listening in which we try to understand a situation from a speaker's perspective is
Empathic listening
A sign that reads “Please turn off all cell phones” exemplifies an
explicit communication rule
The ______ causes us to attribute others' communication behaviors more to internal causes
than to external causes
fundamental attribution error
A vague, mild expression that symbolizes something that is blunter or harsher is
Euphemism
Nonword sounds such as “umm” and “uh” are called ______
Filler Words
A collaboration that produces more than the sum of its parts is creating
Synergy
Research has found that having a strong, positive social network can
decrease a person’s susceptibility to colds
The subjective evaluation of one's value and worth as a person is known as one's
self-esteem
The idea that we can conceive of something only if we have a word for it is known as
linguistic determinism
How high or low a voice sounds is an index of the vocal characteristic known as
Pitch
While working in a group to complete a class project, Ron contributes far less than anyone
else in the group. Ron is engaging in
Social loafing
The ability to modify your behavior according to the demands of the situation is known as
adaptability
The Johari window is a representation of self that consists of all the following parts except:
Open
Hidden
Visual
Unknown
Visual
Reminding others of favors you have done for them in the past can constitute the persuasive
tactic known as
Norm of reciprocity
The two characteristics that contribute most to facial attractiveness are
symmetry and proportionality
The assets that enable us to be productive—such as money, equipment, and expertise—are
known as
Resources