This term refers to the extent to which members feel competent, confident, and free to make their own decisions
What is control
100
This is specialized or technical language of a profession
What is jargon
100
Statistics, facts, examples and opinions are all examples of this
What is evidence
100
When in engaging in this poor listening habit, a member may pay more attention to the way a member looks or how they speak rather than what they say
What is superficial listening
100
E-mail is an example of this type of virtual communication
What is asynchronous communication
200
According to Belbin's Team-Role Theory, this role describes a conscientious, methodical person who transforms group decisions into practical actions
What is the implementer
200
The study of body movement and physical expression
What is kinesics
200
A kind of thinking you use to evaluate and analyze what you read, see, or hear in order to arrive at a justified conclusion or decision
What is critical thinking
200
Your roommate gives the appearance of listening to you but you can tell his mid is elsewhere. You could call this his listening style
What is pseudo listening
200
According to the text, this country is the most wired nation on the planet
What is South Korea
300
"I will check our Affirmative Action Policy and see what it says about..." This statement would most likely be made by a group member functioning the following task role
What is the information seeker
300
This Anthropologist identifies 4 zones of interaction used by most North Americans: intimate, personal, social & public distance
Who is Edward T. Hall
300
"More than 40% of Americans claim to have read The Da Vinci Code." This is the following type of evidence.
What is a statistic
300
Susie's mother begins to ask her about her evening plans and Susie replies in an annoyed tone "Why don't you trust me?!" This is her type of listening style.
What is defensive listening
300
Some group members find it easier, more comfortable and safer expressing disapproval and disagreement online than in face-to-face situations. This is the group dialectic represented in this aspect of virtual groups.
What is conflict-cohesion
400
"Cynthia, we haven't heard from you yet and want to make sure everyone gets a chance to weigh in on the issue." This statement would most likely be made by a group member functioning the following task role
What is the gatekeeper
400
Jack Gibb describes 6 pairs of communication behaviors that influence whether a group's climate is defensive or supportive. This is the opposite of evaluation.
What is description
400
The president of a virtual web space claims that "The best innovations occur when you have networks of people with diverse backgrounds gathering around a problem." This is an example of the following type of evidence
What is an opinion
400
Suppose your group suggests having a meeting Saturday morning. Nicole seems upset. You want to understand how she feels. When she explains her concerns, you use this type of listening
What is empathetic listening
400
This group dialectic is represented in Patricia Wallace's concept of group polarization.
What is conformity-nonconformity
500
According to Schutz's FIRO Theory, if group members' affection needs are not met, they may become one of these two types members
What are overpersonal or underpersonal members
500
An example of this type of misunderstanding would be the following: At a regular group meeting, one member asks that everyone be able to "summarize the important information in each chapter." At the next meeting, a group member distributes an outline of the book's important concepts and wonders why no one else made the same effort.
What is bypassing
500
This component of the Toulmin Model of Argument explains why the evidence supports the claim
What is "warrant"
500
Listening occupies this percentage of a college student's communicating time
What is over 50%
500
Software and hardware that provide group members with the ability to generate and evaluate ideas, make decisions, and use different voting procedures.