Conflict Climate
Managing Face
Stress & Conflict
Anger & Conflict
Forgiveness & Conflict
100
A power abuse statement that links the other persons non-compliance with a negative outcome
What is a threat? 
100
An individual's public image of themselves
What is Face?
100

A type of stress where you feel overloaded because too many task/responsibilities are piling up and you feel that you are unable to cope

What is hyperstress? 
100
States for feelings that result in physical and psychological changes that influence our behavior
What are emotions? 
100
A behavior based on the notion of an "eye for an eye" 
What is revenge?
200
True or False: Power is based in others perceptions of us.
What is true? 
200
An individuals need for others to express admiration, acceptance and respect for them 
What is Positive Face? 
200

A positive type of stress that is short term and allows us to expend extra energy on important activities 

What is Eustress? 
200
An enduring disposition in which individuals experience and exhibit anger more intensely and frequently over time
What is trait-like or trait-based anger? 
200
Taking actions to restore a relationship after a hurtful conflict 
What is reconciliation? 
300

A statement about a conflict that is worded in a way that does not threaten the others self-esteem 

What is a a non-judgmental description? 
300
An individual's need for privacy and independence
What is Autonomous Face?
300
Worldview, Personality, and Self-fulfilling prophecy can all contribute to this type of stress
What is Distress? 
300
A common anger expression behavior in which individuals may vent to others outside the conflict or engage in passive-aggressive behaviors
What is Anger-In behavior ? 
300
When an individual breaks a core relational rule or expectation within our relationships 
What is a Relational Transgression?
400
Messages or non-verbal behavior that create a climate of uncertainty and anxiety such as "That's not my problem" 
What are defensive behaviors? 
400
The use of cognitive disclaimers and hedging is part of this type of face management strategy 
What is Preventative face management? 


(Politness is also an accepted answer) 

400
The "B" in the ABC model of stress management
What is a change in "Beliefs" or our relevant thoughts about stress? 
400
Anger is often a secondary emotion to this common primary emotion
What is fear? 


(Sadness and Loss also accepted answers) 

400
When a person doesn't grant forgiveness, allows distant interactions, avoids discussing the hurtful event, and may engage in passive aggressive behavior
What is Pseudo-Reconciliation? 
500

A group context in which member perceive that there is disagreement with other about the decision, but in reality they agree with others that the decision is wrong, no one voices disagreement 

What is the Abilene Paradox? 
500
A type of account in which one acknowledges that an act was committed while claiming that no one was hurt or the other deserved it. 
What is a justification account? 
500
A type of negative self-talk which sets unrealistic expectations on ourselves and others 
What are "shoulds" or "I should have..." statements? 
500
Individuals who use the S-TLC system, negotiate in conflict, and manage the conflict climate and stress levels
Who are "Anger-Controllers" ? 
500
A part of reconciliation in which the offender attempts to remedy the harm that was done
What is processual reconciliation? 
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