Leadership
Conflict
Problem Solving
Creativity
Nonverbal Comm
100
Leadership behaviors that helps move a group toward its goal.
What is task leadership?
100
An expressed struggle between at least two interdependent people who perceive incompatible goals, scarce resources, and interference from others to achieve specific goals.
What is conflict?
100
The process of choosing from among several alternatives.
What is decision making?
100
The generation, application, combination, and extension of new ideas.
What is creativity?
100
Nonverbal cues that have specific verbal counterparts. For example, a hitchhiker's raised thumb.
What are emblems?
200
Behavior or communication that influences, guides, directs, or controls a group.
What is leadership?
200
When a group disagrees about how to accomplish their goal.
What is task conflict?
200
A decision making method that involves deferring to the member with the most expertise or experience or to someone outside the group with authority to make decisions.
What is decision by expert?
200
A creativity technique designed to help a group generate several solutions to a problem.
What is brainstorming?
200
The consistent way in which people arrange themselves in small groups.
What is small-group ecology?
300
Perspective on leadership that sees leadership as behaviors that may be performed by any group member.
What is functional perspective?
300
Conflict style that reflects low concern for both self and others.
What is avoidance?
300
An approach to problem solving that involves identifying the typical patterns of communication that occur when people interact to solve problems.
What is the descriptive approach to problem solving?
300
When group members give feedback on ideas too quickly during a creative task.
What is premature evaluation?
300
The skill of asking someone whether your interpretation of their message is correct.
What is perception checking?
400
Style of leadership in which leaders have faith in the group and try to involve members in making decisions.
What is democratic leadership?
400
When individuals become defensive about their positions because they think they are being personally attacked.
What is ego conflict?
400
Descriptive models of group process that say groups go through several phases and then repeat the cycle throughout the history of the group.
What are spiral models?
400
Premature evaluation of ideas, poor physical surroundings, too many people, poor timing, and stinking thinking.
What are barriers to creativity?
400
A person who prefers to listen to brief messages. They help keep a group on schedule and focused on the agenda.
What is a time-oriented listener?
500
Leadership model with dimensions for task and relationship behavior. It also takes follower readiness into account.
What is Hersey's situational leadership model?
500
A way to reduce groupthink.
What is encouraging critical, independent thinking, being sensitive to status differences, inviting an outsider to evaluate decision-making processes, assigning a devil's advocate, dividing into smaller groups, using technology to gather and assess ideas?
500
The five steps of reflective thinking.
What is identify and solve the problem, analyze the problem, generate several possible solutions, evaluate options and select the best solution or combination, and test and implement the solution?
500
Putting new ideas into action.
What is innovation?
500
When eye contact signals whether a communication channel is open or closed.
What is regulatory function?
M
e
n
u