Communication Basics
Customs, art, and norms between a group of people
culture
Words spoken outloud
verbal communication
Turning points
This is the first thing out of your mouth when presenting a speech
hook
This is what you bring to an interview to give to the interviewer
Resume (3-5 copies)
Where and when the communication takes place
communication context
Tone, pitch, body language, or facial expressions
nonverbal communication
When you are drawn to someone based on their personality traits
social attraction
Visualization
Method of answering behavioral questions in an interview
STAR method
Communication model that involves feedback
interaction model
Otherwise known as self-talk
intrapersonal communication
Assessing the risks and rewards of a relationship before deciding to proceed is a part of which theory
Statistics, testimonials, and research conclusions are all forms of this
supporting material
Cultures that emphasize privacy, independent success, and autonomy
individualism
Having a song stuck in our heads, stress about assignments, or negative self talk would all be considered this type of noise
psychological noise (aka internal noise)
facial expressions, gestures, or body language depicting an emotion (type of nonverbal communication)
Affect displays
Instead of jumping to conclusions about someone's actions, we should do this
ask questions, empathize
In an informative speech, these three elements should be part of your introduction
hook, thesis, credibility
Getting asked your age, financial situation, or marital status in an interview
Illegal questions
Category of noise that a language barrier would fall into
semantic noise
This happens when your thoughts and beliefs don't align with your actions (concept in nonverbal communication)
cognitive dissonance
depth and breadth of self-disclosure
Stating a researcher's name and the year they conducted their study to give them credit
Verbal citation
Cultures that prioritize the speaker's intentions and nonverbal communication
high context cultures