Lead Reassigns 1
Lead Reassigns 2
HSI
Video/CDV
Potpourri
100
Web OBSR leads are available for reassign.
What is on the 4th day
100
This is how long leads with completed surveys are protected for or what day can they reassigned?
What is on day 3 after the completed survey date in workbench. *(can be protected for 7 days only if updated notes and support case and signed SOA)
100
This is the slowest broadband high speed internet that we offer
What is Deluxe 25
100
This is the phone number that will show up on caller ID when someone calls out on the Voice mobility APP.
What is The main number or corresponding business number.
100
This amazing piece of residential technology is leased to other cable providers by Comcast and allows you to speak into your remote remote to access content
What is the X1 platform
200
This is the number of days an order can sit with OBSR Horsham Supervisor before eligible to be reassigned if you received a call into the queue
What is 5 days.
200
This is the day that rejects can be reassigned.
What is on day 3 *(can be protected for 7 days only is updated notes and case and signed SOA attached)
200
This is the fastest Internet speed that Comcast Business SMB offers. (not available everywhere)
What is D250
200
Restaurants and Bars require this type of our video service.
What is Public view
200
This is the date and town where Comcast was founded.
What is Tupelo MS June 28th 1963
300
This is the day that a BSR lead can be reassigned if it has no notes.
What is the next day
300
This is the number of days that can pass that you have not worked your leads before your supervisor can/will reassign the leads.
What is 2 days (48 hours)
300
This is the technology that ATT uses to deliver their DSL internet.
What is copper lines or twisted pair
300
True or False Comcast business customers with digital boxes can access on demand but not premium channels.
What is False
300
Comcast is a combination of what words?
What is Communication and Broadcast
400
This is the day that a BAE lead can be reassigned if it has no notes.
What is 49 days
400
This is the process you use to request a lead is reassigned to you.
What is screen shot the opportunity and inbound call and send to the supervisor distro list.
400
This key feature of WIFI Pro will allow you to advertise to every person that logs into your WIFI signal
What is a splash page
400
This private view Cable TV package includes CNN, comedy central, ESPN, nickelodeon, but not oxygen
What is standard
400
This is the first thing that our founder Ralph Roberts sold out of a suitcase before being the founder of a fortune 50 company.
What is belt buckles.
500
This is the amount of time that a retention reps gets with a lead
What is 14 days
500
this is the person that is effected by not putting notes/ cases/ working your leads with 48 hours.
What is YOU! (US)
500
This is the percentage that Small and medium business's need for bandwith grows year over year and the fastest upload speed that Comcast business SMB offers.
What is 30% and 20 MBPS
500
This is how many phone lines a customer can get with Comcast Business SMB on one bill
What is 24
500
This is the amount of revenue Comcast made in 2015. (I will accept anything within 5 billion as correct)
What is US $74.51 Billion
M
e
n
u