Policy Manual
What is needed if you are absent due to an illness?
A doctors note
What do we send to the NDX lab?
Crowns and bridges are sent to this lab.
What are they types of cleaning and their corresponding re-care intervals?
Prophy - (3-6-12 months)
Periodontal maintenance - (3-6 months)
Gingivitis Cleaning - (3 months)
Periodontal Therapy - (3 months)
What procedures need a pre-op x-ray?
Crowns, extractions and anterior fillings all need this before the procedure is started.
What is Curodont?
A drill-free treatment for early decay
Who comes in on the weekend to help the doctor with emergency patients?
On-call assistant
What lab are dentures sent too?
Dental solutions receives a majority of these cases
What is a periodontal maintenance cleaning?
A cleaning for people with a history of periodontal disease, that has been treated with periodontal therapy.
What pre-op diagnostic image is needed before wisdom teeth extractions and implant placement?
Pre-op Pano/Ct scan is needed for these procedures.
What time do you need to be at the office?
15 minutes before your shift starts.
When an appointment is running over at the end of the day, whos responsibility is it to switch that assistant out?
Late person
Who do we write a lab slips for and where do they go when they are finished?
Lab slips are made for every lab we send out and they go in the lab, in the corresponding days folder.
What are the benefits of fluoride?
Strengthens tooth enamel, stops early decay, reduces sensitivity, and fights bad bacteria.
What is another name for sodium hypochlorite and what is it used for?
Bleach and it is used to irrigate the canals of a tooth
What is Cervitec?
A product that can reverse gingivitis, eliminate sensitivity, protect implants, reduce cavity risk, and defend gum health during ortho treatment.
What clothing is not allowed at work?
Jeans, tank tops, sleeveless shirts, flip flops, mini skirts, colored jackets,
What do we scan in the connect program?
Dentures, metal framework, lab nightguards and all full mouth impressions.
What information does periodontal charting give us?
Detects gum disease, tracks disease progression, prevents tooth loss, and helps determine what type of cleaning is needed.
What forceps are used for upper molar extractions?
150 forceps and the cowhorn forceps
What is front stage back stage?
Frontstage is anywhere a patient can hear you have a conversation or see you. Backstage is anywhere a patient cant hear or see you.
What is the office dress code for assistants?
Black scrub bottom and top, closed toe shoes, and black jackets are okay.
Limited jewelry and hair tied up and neat.
No hoodies or sweatshirts.
A neat and professional look.
Who is responsible for lab send outs vs lab tracking?
you are responsible for lab send outs, Lincoln and Mylah are responsible for tracking
What conditions must be present for a healthy mouth cleaning?
Healthy gums or mild gingivitis. May or may not have bone loss, but no history of periodontal therapy.
When is it appropriate/necessary for a patient to receive an oopsie card?
When they haven't received proper care or have delayed appt/treatment.
When do you need to print a new route slip?
A new one is needed for all crossover patients from hygiene to doctors side for treatment.
A new one is also needed when they don't have one in any of the doctors folders, in sterile, already.