CHAPTER SIX
CHAPTER EIGHT
CHAPTER NINE
CHAPTER ELEVEN
CHAPTER TWELVE
100

The cell phones and social networking sites that we access every day, and which allow us to expand and maintain connections.

What is personal media?

100

The idea that groups are often more effective than the best individuals within them.


What is group synergy?

100

A system consisting of a large number of people working together in a structured way to accomplish multiple goals.


What is an organization?

100

A form of communication through which institutional sources (often referred to as "the media") address large, diverse audiences whose members are physically separated from one another.


What is mass communication?

100

The part of the environment made by humans.


What is culture?

200

Communication in which there is a time gap between sending and receiving a message.


What is asynchronous communication?

200

This occurs when members get lost in the crowd and don't fulfill their work potential.


What is social loafing?

200

Most organizations have this system, which divides status and power into orders and ranks.


What is a hierarchy?

200

In this media function, receivers are provided enjoyment and gratification, are helped to relax, and are allowed to experience vicarious adventure.


What is entertainment?

200

A characteristic of cultures that tells us that cultures are constantly changing.


What is: cultures are dynamic?

300

One of the affordances of social media, referring to the ease and speed with which a message can go beyond its original intended audience.


What is spreadability?

300

These are behaviors that enhance the social climate of the group, and include roles like encourager, standard setter, and harmonizer.


What are maintenance roles?

300

Downward flow, upward flow, and horizontal flow are examples of this organizational structure.


What is formal organizational structure?

300

This media function is the gathering and disseminating of information; the news is an example.


What is surveillance?

300

This cultural difference addresses the question, "How should status and wealth be distributed?"


What is power distance?

400

One of the affordances of social media, referring to the amount of effort it takes for one person to find information about another.


What is searchability?

400

A leadership approach built on the belief that the key to leadership lies in the personal characteristics of leaders.


What is the trait approach?

400

Skills directly related to a particular job.


What are work-content skills?

400

One effect of the media, in which people who disagree with the messages broadcast through the media often refuse to voice criticisms or objections for fear of being socially isolated or scapegoated.


What is the spiral of silence?

400

The focus of this cultural dimension is on the question, "What is the basic unit of society, the individual or the group?"


What is individualism/collectivism?

500

A type of social capital referring to personal media users' ability to connect people who are different.


What is bridging capital?

500

An approach to leadership built on the idea that what is important is not the personality of the leader but rather how she or he acts.


What is the styles approach?

500

These skills, which one might consider when preparing for a job interview, include personal strengths such as flexibility, enthusiasm, and persistence.


What are self-management skills?

500

This refers to people's tendency to avoid certain messages and to seek out others.


What is selective exposure?

500

The belief that one's own culture is superior to all others and the tendency to judge all cultures by one's own criteria.


What is ethnocentrism?

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