Getting consistent results is an example of this in research methods
What is reliability?
How strong you are at reading other peoples' emotions
What is nonverbal receiving ability?
This is defined as the process of interpreting the sensory experiences of the world
What is perception?
Emphasizing different words to get different meanings is an example of this type of nonverbal communication
What is paralanguage?
Being unable to focus on a message because you're hungry is an example of this kind of technical noise/interference
What is physiological noise?
Getting accurate results is an example of this in research methods
What is validity?
Lying to yourself or to others
What is deception?
Example: I think I'm running late because my alarm didn't go off, but I think you're running late because you're lazy
What is the fundamental attribution error?
Misleading words or phrases that people often use to share their own opinion(s). Example would be "some people say" or "experts all agree"
What are weasel words?
When we hear a person talking to us without really listening, we are doing this
What is pseudo-listening?
_______ are the pathways through which messages are conveyed.
What are channels?
Intentional behavior that tries to replicate spontaneous behavior (e.g. when we show certain facial expressions on Zoom because we think it's what we're supposed to do)
What is Pseudo-spontaneous Communication?
When we base our sense of self on what we think others think of us
What is the looking glass self?
The process of changing what you say and how you say it when you're around different groups
What is codeswitching?
The physiological process that picks up noise and refers it to your brain
What is hearing?
This purpose of this analysis is to describe the frequency of a behavior and/or compare behavior types/rates across different contexts
What is content analysis?
The process of knowing where emotions come from, in the self and in others
What is emotional education?
"Whether you think you can or you think you can't, you are right" is an example of this
What is the self-fulfilling prophecy?
'I'll be home early' is an example of this kind of language
What is ambiguous language?
The psychological process where we take noise and process it into meaning
What is listening?
The type of communication between 3 or more people in a group
What is small group communication?
This type of communication is socially shared, voluntary, involves symbols, can be false, and is mainly left-brained
What is symbolic communication?
When we choose what (and what not) to pay attention to, filtering out some information, because we can only process so much at a given time
What is selective attention?
The idea that language shapes how we see the world
What is the Sapir-Whorf Hypothesis?
Paraphrasing, reflection, and asking questions are the 3 steps for this type of listening
What is active listening?