Chapter 5
Chapter 6
Chapter 7
Chapter 8
Chapters 5-8
100
Involves receiving, attending to, understanding, responding to and recalling sounds and visual images
What is listening
100
Words or phrases that have unique meanings to them
What are personal idioms
100
verbal and nonverbal behaviors that convey contradictory meanings
What are mixed messages
100
The process that occurs when people perceive that they have incompatible goals or that someone is interfering in their ability to achieve their objectives
What is conflict
100
The feeling of emotional bonding between ourselves and others
What is intimacy
200
Remembering information
What is recalling
200
The meaning of a word based on the situation and the knowledge we and our communication partners share
What is connotative meaning
200
The nonverbal code that is concerned with the organization and use of time
What is chronemics
200
This type of avoidance involves communicating in a negative way and then abandoning the encounter by physically leaving the scene or refusing to interact any further
What is sniping
200
when two people preserve and obtain their goals by developing a creative solution to the problem
What is integrative agreement
300
Systematically putting aside thoughts that are not relevant to the interaction at hand
What is mental bracketing
300
This type of language includes wordings that emphasize inclusion
What is "we" language
300
This type of gesture is use to accent or illustrate verbal messages
What is an illustrator.
300
The perception that a conflict exists when in fact it doesn't
What is a pseudo-conflict.
300
a listener who ignores what others have to say and redirects the conversation to his or her own interests
What is narcissistic listener
400
This type of listener prefers brief and concise encounters and tends to let others know in advance how much time they have for conversation.
What are time oriented listeners
400
This type of speech act conveys a psychological or emotional state that the speaker is experiencing
What is an expressive speech act
400
The most common form of this type of touch is a handshake
What is social-polite touch
400
One partner in a relationship demands that his or her goals be met, and the other partner responds by withdrawing from the encounter
What is demand-withdraw pattern
400
Phrases that place the focus of attention and blame on other people
What is "you" language
500
This type of person will engage in aggressive listening online and post messages designed soley to annoy others
What are provocateurs.
500
This theory asserts that people are especially motivated to adapt their language when they seek social approval, when they wish to establish relationships with others and when they view others' language as appropriate.
What is communication accommodation theory
500
A majority of Americans have this type of time orientation
What is "M-time" or monochronic
500
In this type of power distance culture, it is considered normal and even desirable for people in different social and professional statuses to be widely separated in terms of their power
What is a high power-distance culture.
500
Sean yells, "don't bother to ever call me again!" at his new girlfriend, this is an example of
What is a sudden death statement
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