Chapter 1- Communication: A First Look
Chapter 12 - Organization & Support
Chapter 5- Communicating Nonverbally
Chapter 2- Culture and Communication
Chapter 13 - Presenting a Speech Confidently & Competently
100
Barbara is having trouble paying attention to a conversation with her sister because she feels tired and sick. What is the name of the phenomenon that interferes with their conversation?
What is noise
100
This pattern of organization allows speakers to organize their points so they describe a problem and then offer one or more solutions for it.
What is problem-solution pattern?
100

According to research, which type of communication conveys the most information in the messages we send?

nonverbal

100

What term describes a group of people who share common symbols, languages, values, and norms?

Society

100
This delivery style is designed around quickly organizing a theme with little or no preparation, but can lead to problems if the speaker does not gauge time correctly.
What is an impromptu speech?
200
What model of communication describes communication as a process in which everyone is simultaneously a sender and receiver?
What is the transaction model?
200
In a speech, a speaker uses ________ to distinguish one point in your presentation from another.
What are transition statements
200

Researchers identify symmetry and proportionality as primary contributors to facial

attractiveness 

200

What term best describes the process of acquiring a culture?

Enculturation

200
Better known as stage fright, this stress can be caused by psychological or physiological experiences when public speaking.
What is public speaking anxiety?
300
John has the thought "Don't forget to e-mail mom about my holiday travel plans." This type of communication with oneself is ________ _________.
What is intrapersonal communication?
300
This rule suggests that you must have at least two sub points to have an effective outline.
What is The Rule of Division?
300

What are two channels of nonverbal behavior that are particularly important in the communication of emotion?

Facial expressions and vocal behaviors

300

Groups of people who share values, customs and norms related to mutual interests or characteristics besides their national citizenship belong to which of the following group distinctions?

Co-culture

300
The first of five behavioral effects related to stage fright, marked by quivering or speaking that is monotone.
What is voice.
400
People communicate to meet their practical, everyday needs such as ordering a drink in the bar, scheduling a haircut on the phone, or raising your hand to speak in class. This describes what type of communication needs?
What are instrumental needs?
400
These are specific items, persons, or events that help explain or illustrate an idea, clarify a difficult concept, or make anything you say more interesting or real to your audience.
What are examples?
400

Your preference for believing nonverbal signals even when they conflict with spoken words is especially critical for detecting ________________, when someone is leading you to believe something that they know to be untrue.

deception

400

During the years of the U.S. wars in Iraq and Afghanistan, many Muslim students have reported feeling excluded at the U.S. colleges and universities they attend. Their experience exemplifies how sometimes we mistreat people we perceive as part of ___________.

out-group

400
An element of effective delivery that helps include the audience through personalization while boosting the speaker's ethos.
What is eye contact?
500
Communicators that are able to assess what is going to be appropriate and effective in a given context then modify their behaviors accordingly are _______?
What is adaptable?
500
In an attempt to draw his audience's attention, Billy recounts the tale of his battle with a millipede before starting a speech about Instagram. What method of speech organization is Billy not performing correctly?
What is attention getter?
500

Rita's boyfriend can be moody after a particularly bad day at work. Before trying to speak to him, Rita has learned to observe him for a few moments, paying attention to his tone of voice, facial expressions, and willingness to kiss her hello. Rita is using multiple _____________________ to help her determine her boyfriend's mood.

nonverbal channels

500

Mary, who is deaf, is used to notifying her own deaf friends when she is leaving the room because she knows she cannot hear them if they call out to her, thus perhaps worrying them. When spending time with her new roommates, who are not deaf, Mary does not notice that they are becoming annoyed with her frequent announcements of her whereabouts. It would probably help the situation if her roommates remembered to be ______________ when learning to communicate with someone from another co-culture.

adaptable

500
These should enhance your speech without distracting from your speech.
What are presentation/visual aids?
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