Conflict in Our Lives
This is a group of people that meet and discuss an issue for an extended period of time.
What is a study circle?
This is power rooted in natural charisma and charm.
What is referent power?
What is a false memory?
This refers to the totality of a group’s thoughts, experiences, and patterns of behavior.
What is a culture?
This is the idea that in a conflict, for one person to win, another has to lose.
What is a zero-sum game?
This is a struggle over values and claims to scarce status, power, and resources.
What is a conflict?
This concept involves working together with others using power sharing.
What is power-with?
According to change-oriented conflict analysis, this is participants' meanings for conflict.
What is conflict reality?
This type of culture has a significant amount of subtext and non-verbal communication.
What is a high-context culture?
This negotiation strategy focuses on the guiding personalities of people in conflict.
What is the behavioral approach?
This is a style of listening that minimizes interruption and focuses on understanding the message.
What is active listening?
This western style of conflict management is both unassertive and uncooperative.
What is avoiding?
A third party observing a conflict is this type of evidence.
What is a witness report?
This type of culture tends to focus on the needs of the group over the needs of the individual.
What is a collectivist culture?
This is used to suggest what will happen if a negotiation fails.
What is a worst alternative to a negotiated agreement?
This person doesn't share their opinion extensively, but offers support for a study circle.
What is a facilitator?
This non-western style of conflict management involves "putting up with" a difficult conflict.
What is endurance?
This involves the selection, organization, and interpretation of information.
What is perception?
This refers to people with similar descent or heritage.
What is ethnicity?
This approach creates a shared understanding of the problem and ways to address it.
What is interest bargaining?
This context involves conflict between two people.
What is interpersonal?
This refers to the executive dispute of conflict issues.
What is conflict coaching?
This style of deconstructing conflict focuses on forgiveness and reconciliation.
What is the Hocker-Wilmot guide?
This model focuses on our expectations of behavior among members of our own groups and other groups.
What is the Between-Persons Cultural Grid?
This refers to an overlap of interests between parties in conflict.
What is the zone of agreement?