Relational Organizing
These are the building blocks of relational and network organizing.
What are teams?
Exposure to or provision of too much information or data.
What is information overload?
The authors refer to the tension between individual autonomy and organizational control as this.
What is a paradox or the fundamental paradox of organizational communication? (pg. 10-12)
Overtime organizational stories and myths coalesce to form these.
What are mythologies?
This is an employee-owned grocery store chain based in West Des Moines, IA.
What is HyVee?
Formal or informal sets of people who are tightly interconnected.
What are cliques?
Often cited as the father of scientific management.
Who is Frederick Taylor?
When outsiders hack into organizational ICT for the purpose of stealing valuable information such as credit card numbers or trade secrets.
What is cyberespionage?
The phase in the socialization process in which organizational members begin to Believe that the way the people in their societies or organization that is the only correct way of acting.
What is objectification?
This supermarket chain is a subsidiary of United Natural Foods and has over 100 locations in Illinois, Indiana, and Missouri.
What is County Market?
The degree to which a person is contacted by others as opposed to having to contact them.
What is prestige?
Max Weber is often credited with describing this traditional strategy of organizing.
What is the bureaucratic system?
Supports knowledge work by gathering, entering, formatting, and processing.
What is information work?
Work that is intended to produce change in the emotions of others.
What is affective labor?
Rebooted in 2020, this grocery-based game show is hosted by actor and comedian Leslie Jones.
What is Supermarket Sweep?
Segmenting, simplifying, and routinizing jobs making them as impoverished and small as possible so that people will fit into their roles as parts and an organizational machine.
What is deskilling?
Studies in which supervisors and consultants observe workers completing a task, break the process down into its elements, and then redesign it to minimize the number of movements necessary to complete.
What is a time-motion study?
An economic system characterized by free markets and limited government intervention borrowed from the French for "leave us alone."
What is laissez faire capitalism?
Rhetorical critic who is a theory of identification is rooted in common ground, the assumed we, and antithesis.
Who is Kenneth Burke?
Called Trader Joe's in the United States, the grocery store chain goes by this name in the other countries where it operates.
What is Aldi?
According to the textbook authors decentralization and this are two sides of the same coin in relational organizing.
What is participatory decision making or PDM?
Traditional strategies of organizing use systems of motivation, control, and surveillance driven by these two Rs.
What are rules and rewards?
Preponderant influence or authority over others; a form of cultural domination.
What is hegemony?
The sudden realization among newcomers that what they took for granted in their previous organization is not what people take for granted in their new one.
What is reality shock?
The original supermarket chain founded in 1916 and still in operation today including four locations in Illinois. The origins of its unusual name remain a mystery.
What is Piggly Wiggly?
The German philosopher and social critic responsible for theorizing around communication action and the ideal speech situation.
Who is Jürgen Habermas?
The two systems of justice that lend credibility to rule and reward systems.
What are distributive and procedural justice?
Organizational communication research was once dominated by this understanding of organizations rooted in a metaphor.
What is organizations as containers (pg. 9)?
Matriculation, graduation, and Scholars Day are all examples of these planned, formal events ordained by organizational management.
What are ceremonies?
The given name of the Quaker Oats guy.
Who is Larry?