Understanding Culture
The ability of an individual to learn and understand another culture and adapt accordingly.
What is Cultural Intelligence?
Answers the questions "Who am I?" and "Who are we?"
What is Identity?
In this type of culture, rules and expectations are clearly and explicitly communicated.
What is a Low-Context Culture?
A passive and physiological response to sound.
What is Hearing?
The result of an imbalance arising in a relational setting.
What is Conflict?
The component of Cultural Intelligence that pertains to one's willingness to communicate with people from other cultures.
What is Motivation?
The aspect of the identity that refers to one's personal self-concept.
What is the Individual Level?
This logic is common in high-context cultures.
What is Spiral Logic?
This type of listening often leads to a cycle of listening/responding.
What is Informational Listening?
These can lead us to act mindlessly in conversation with others.
What is are Scripts?
A holistic method for understanding culture developed through surveys collected from 116,000 questionnaires across 44 countries.
Identity rooted in one's nationality is an example of which level of identity?
What is the Group Level?
This refers to the study of the role of time in communication.
What is Chronemics?
In this type of listening, the listener listens for how what the speaker is saying applies to their own life.
What is Self-Reflexive Listening?
Rachel and Zach are in conflict. Rachel wants to address the issue, but when she brings it up with Zach, he changes the subject or walks away. Zach is using what conflict strategy?
What is an Avoiding Strategy?
This dimension refers to a culture's tolerance of unpredictability.
What is Uncertainty Avoidance/Tolerance?
These cause different aspects of our identity to present themselves in different situations.
What are Roles?
The most ambiguous form of touch.
What is Friendship-Warmth?
Determining the motivation of a speaker is part of this form of listening.
What is Critical Listening?
This desire to identify as part of a group while maintaining your own identity reflects which relational dialectic?
What is Autonomy/Togetherness?
In these cultures, people rely on the physical environment of communication or internalized social context to convey a large portion or all of the message's meaning.
What is a High-Context Culture?
What is Interdependent Self-Construal?
The distance people prefer to keep between themselves and others in casual situations.
What is 18in to 4ft?
This can affect the ability of a person to listen for information and cause conflict as one person believes the purpose of listening to is to commiserate, while the believes it is to find solutions for a problem.
What is Gender?
Evaluations made off of someone's communication behaviors and habits.
What is a Personal Construct?