What occurs in interactions between people who are culturally different from one another.
Intercultural Communication
What causes frustration and conflict within a group?
How is the structure historically been a hierarchy in organizations?
-Upward COMM. with superiors
-Horizontal COMM. with peers
What is the definition of the functions of mass media and mass media itself?
Functions of mass media: Bonding over joint preferences, shape people's view of the world, and provide information and entertainment.
Media is a channel through which communication flows through.
What are the functions of interactive and social media?
Connections, information, entertainment and finances
What are the types of border dwellers?
Voluntary/Short vs. Long-term travelers
What are all the theories of small group communication and what are they about?
What are the expectations for emotional expressions in organizations?
Emotional Labor
What is the agenda-setting theory and hegemony?
Telling us what to think about.
People/groups that are more normalized.
The impacts of the digital divide
Cultural-capital
Techno-capital
Theories: Diffusion of innovations and levels of techno-capital (mental, material, skills, and usage access)
Cultural values may differ in terms of what (name all six)?
1. Individualism vs collectivism
2. Preferred personality
3. View of human nature
4. Human-nature value orientation
5. Power Distance
6. Long-term vs short-term orientation (one fundamental truth vs many possible truths)
What are the four phases of the decision-making process?
Phase 1: Orientation
Phase 2: Conflict
Phase 3: Emergence
Phase 4: Reinforcement
What are the eight strategies for effective communication?
1. Openness
2. Support
3. Motivation
4. Empowerment (Self-efficiency)
5. Ingratiation
6. Assertiveness
7. Rationality
8. Adaptability
What are the models of media effects?
Linear model (hypodermic needle)
Active agents views:
- Selective exposure model (choice to choose information)
-Uses and gratifications theory (information, personal identity, integration, social interaction, and entertainment)
How we don't always know who our audience is when we send a message on social media.
Collapsing Contexts
What are the ways to become a border dweller?
Either through socialization or through intimate relationships.
What is small group communication and the types of roles of small group communication?
Small group communication is communication among a small number of people who share a common purpose or goal, who feel connected to each other, and coordinate their behavior.
Types of communication roles: Task, relational, and individual
What are the functions of communication and what is the contemporary view equal?
Functions: Productive, Maintenance, and Innovative
Contemporary view = less linear
What is the term of the method to understand media that focuses on media content or text and what is the control of media texts?
Context analysis and political economy
What is difference between synchronous and asynchronous?
Synchronous is instantaneous and asynchronous is not instantly.
What are the dialectic differences and similarities (name all six)?
1. Cultural/individual
2. Personal/contextual
3. Differences/similarities
4. Static/dynamic
5. History/past-present and future
6. Privilege/disadvantage
What are the two types of groups in small group communication and what are examples of people within those groups?
Primary (Friends and Family) vs. Secondary (Assigned members for a task)
What is the term that is composed of languages, habits, rituals, and ceremonies within an organization?
What is the theory that states that television cultivates a worldview that is inaccurate but that viewers assume reflects reality?
Cultivation Theory
What are the two theories exploring synchronicity and nonverbals?
Media Richness Theory: Nonverbal cues given in a social media channel
Social Presence Theory: Both nonverbals and verbals and synchronously