Truckloads
How many rolls of Carpet/Broadloom are considered a Truckload?
30 Rolls
What is the correct Unit of Measure for Carpet if a customer is asking for 2 cuts off the same roll?
Multi-cut Same Roll
What is the mill layer size for Style Solitude?
20 Mill
What is the max weight/size for Fed Ex orders shipping partial and complete?
7 feet for rolled goods
150 lbs for complete orders
600 lbs for partial orders
Who is the ESP Rep for Dan Taylor Interiors Account #184340? (Bonus Points what does ESP stand for?)
Makia Campbell
Bonus - Elite Strategic Partners
No we should get a Support Rep.
Can we flip a Carpet FOB after the order is placed?
No Carpet orders can't have the FOB flipped at the end of the order.
What is the recommended Adhesive for the Styles Origin and Basis?
Lokworx 3-in-1 Ultra Adhesive
What should we do if a customer asks to cancel an order shipping on Shaw truck and is not loaded but is in INVAR?
Send a stop shipment request and advise that restocking fees may apply.
What are the 3 ways that Candian orders can be shipped in Commercial?
Prepaid and Add on Shaw
Collect or Prepaid and Add on Shaw
Collect on a Common Carrier
At what weight is an order considered a truckload?
25,000 lbs or greater
What must be true for a Carpet or Carpet Tile FOB to be Los Angeles?
Stock must be located in LA and the ship to must be serviced by the LA RDC
What is the Style Number for the Omni-Trim for Terrain II?
SCUN2
What Fob point should all FedEx orders be placed?
The stocking location.
Who is the SIS Contact for Prologis? (Bonus Points for the Back Up)
Amber Brown - Contact
Doug Wilson - Back Up
What do we have to do when placing a Truckload Order?
We should make sure the FOB is Dalton or the stocking location; place the order on Z-Hold; and notate TL order in Special Instructions.
Dalton
What time must an order be released by at L3 to ship same day on Fed Ex?
12 PM
Are we allowed to Order Samples for Style BS250 in color 84429 Blue?
We are allowed to order those samples.
How do you convert Square Feet to Linear Feet?
Take the total amount of Square Feet and divide by the Width
What is the maximum weight for truckloads?
Truckloads : 42,500 lbs
Rail : 40,000 lbs
Truckload for LG : 38,500 lbs
Is Style I0574 Charcoal a PDQ style? Bonus points what is the limit that we can reserve in a PDQ style?
Yes it is. (2,500 square yards)
Can we communicate stock availability outside of an account's sourcing sequence to a customer and if so, can we do a Non CSMS Reserve for that stock?
No, we can't. We can only give this information to a TM/RM and reserve that stock.
How is an order shipping if it is routed with a carrier code FC and a service code of E?
Fed Ex 2nd Day Air
What FOB point do we use for Hardsurface Jobsite Deliveries?
We use the customer's normal FOB point (or whichever is closest to their job site).
Residential deliveries are always Dalton.