Finance & HR
What is the organizational mailbox which should be used to contact the Human Resources Team?
NROBI (Human Resources/Ressources humaines) <NROBIHR-RH@international.gc.ca>
What is the standard temperature range of Government of Canada offices?
20 to 26 degrees C, with optimum between 22 and 24.5.
If you need a specific item purchased for a program event, how do you go about doing this?
This purchase is the responsibility of the program. The Material Management Team can provide advice.
How many shifts are there for drivers (can you give the hours)?
3
Early morning, day, evening
What is the number of the form you must use to make changes to your SIGNET account?
2078
What is the name of the LES leave and payroll management system? Bonus: where can you find training related to it?
WebHR, which has embedded training and reference material.
Where can CBS find all types of information about their SQ?
SQ Property Guide
When you require a standard item procured, how do you go about this and what information should you provide?
Put in an MRO, with functional, performance and technical specifications as well as coding. Even better, send photos and website links.
Name 4 things with which the Protocol Team assists CBS.
Driver’s license, resident visa, UN commissary passes, UN gas station permits, vehicle (PMV) registration, sale & purchase of PMV, clearing shipments (HHE), 3rd country visitor visas, airport passes
Who do you contact for IT support after hours?
Service Desk. Either via SDO or 1-613-944-HELP / AIDE.
What is the document which is issued for all payments made to the Crown (cash, Mpesa, credit card or direct transfer into mission account)?
Official Receipt
What senior qualified staff work in the Property Section?
3 engineers (John, Dancan, and Benedict) and 2 master technicians (George and Fred)
How much advanced time is required to address your hospitality requests?
5 working days in advance
How many armoured vehicles do we have in service in NROBI?
14 – of which 10 or 11 are available for use at any time
How many client interactions did NROBI -IT support have last FY, not including walk-ins?
Over 11,000 tickets and emails
What is the most common mistake in NROBI which causes a declined payment at the bank?
Putting the wrong "Bank Key" in the vendor payment details.
How often are SQ generator and domestic water levels monitored?
At least once a day
Why is it important either to leave Government of Canada assets (those in the Chancery of the SQs) in their home location or to inform the Material Management Team of their move?
Good inventory management, without additional cost to the Government of Canada.
How many airport passes does NROBI have?
4 for CBS through the MFA
2 for LES through JKIA security, and seeking more
What tool in the M365 Suite is best suited for sharing large files with colleagues in HQ or another mission?
SharePoint
How large are the NROBI Common Services and Property operational budgets added together?
Over 4.5 million CAD
What is the best way of having your property request addressed (other than speaking to M-J)?
Putting in an MRO
If you are uncomfortable at your desk, how would you proceed to make your workstation more ergonomic?
Adjust your workstation based on information provided, approach your program manager for an ergonomic assessment, request program to purchase equipment based on the assessment.
Name 4 different types of vehicles in the NROBI fleet
SUV soft skin, SUV armoured, passenger van, pick-up truck, water truck, utility van, delivery truck
When using Generative AI’s like Co-Pilot, what is the most important best practice?
Using HI (human intelligence)