HR Information
Your Hire date is what
2/25/2019
When we do the right thing
Integrity
3 major areas you will assist with
Benefits and Eligibility
Claims
Intake
In order to automatically send back claims
what is Macros
what is different
Express yourself
You where hired for what
Provider Services
When you want to make new things
Innovation
Our calls are routed
What is Inbound
In order to receive a call
what is VCC
What stands out in week 1
Your own words
You Report your time on a what
Daily Basis
When this affects my QVC
Performance
We want to make sure we are here
What is attendance
If I want to find a SOP
What is knowledge Central
What do you like or love so far
Express yourself
what are our off days
Saturday and Sunday
The softer side of things
Compassion
we don't use extra time after the calls
what is after call work
When I want to communicate with another dept
what is Macess
What are your plans for the weekend
Tell us
Training is for how long
15 weeks
We want to build professional
Relationships
There is rewards that we can gain
what is Bravo
In order to document a call we use what
What is Facets
what time is is
what is ......