Raise me up
Ups and downs
Welcome to the JUMBLE
Brilliant!
Remember when
100
How often are aerial lift inspections performed?
1 daily 2 weekly 3 monthly
100
A test to detect if a pole is rotten.
Prod Test
100
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Diagnostics
100
Troubleshoots customer reports of forgotten or lost purchase and/or parental control pins on X1 equipment using this ITG.
X1 Parental Control Issues
100
Comcast launches digital TV
1997
200
Three areas to be inspected on the Aerial Lift?
1 Truck 2 Boom 3 Bucket
200
Minimum points of contact when ascending or descending.
3 - 2 hands, 1 foot or 1 hands, 2 feet.
200
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Provisioning
200
Customer is unable to use the traffic app, which ITG should be used?
X1 STB Apps
200
First Triple plays are offered
2005
300
Components included in Aerial Lift inspections?
bolts welds hydraulic oil level hydraulic oil lines loose objects on the boom and in the bucket lower and upper lift controls leveling system decals bucket
300
3 pole tests to perform after FVD test.
Push test Prod test Sound test
300
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Parental Control Issues
300
How many X1 Equipment Issue ITGs are there, and what are they?
4 X1 Missing Time Display X1 Set-Top Box Rebooting X1 Set-Top Box Will Not Respond X1 Excessive Noise
300
30 Rockefeller Plaza in New York City is officially renamed the "Comcast Building," adding the Comcast NBC logo to the New York City skyline.
2015
400
What are the types of bolts that require inspection?
1. Bolts holding pin retainer tabs 2. Bolts holding pin retainer washers 3. Pedestal mounting bolts 4. The upper rotation bearing bolts
400
Formula for descending using the hitchhiking technique.
Double-lock. Aim. Drop one foot. Double-lock. Aim. Drop second foot. Flip belt down.
400
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Remote Control Issues
400
The following actions can be performed with this ITG: Enabled/Disabled Bridge Mode Modify SSID Broadcast Needs Password Reset
XFINITY Wireless Gateway Settings
400
Comcast partners with The Masters to debut the first live 3-D television event.
2010
500
What are the checks done daily on aerial lifts?
Testing controls and operating systems Electrical power Inspecting the bucket Verifying that the bucket and boom are secured Inventory of all safety equipment and the condition of each Tire pressures Hydraulic Oil Level
500
When visually surveying a pole, what should you be looking for?
Knots and knot holes Cracks and weathered cracks Creosote Excessive gaff cuts Shell rot, fungus growth Lightning or fire damage
500
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Incorrect Guide Information
500
This ITG is used to troubleshoot online TV issues through non-Comcast owned websites and apps (HBOgo, Watch ESPN, Watch ABC Family, etc.) issues: Channel Issues (Computer, Mobile Device via Channel Application) Device Authentication Parental Controls (Setup, PIN Reset)
TVEverywhere Issues
500
NBC buys Blackstone groups 50% of Universal Orlando, is now 100% owner of Universal Studios FL, Universal's Islands of Adventure and Universal CityWalk
2011
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