5 FUNCTIONS
5 FUNCTIONS II
How Do We Overcome Sub-optimization?
How Do We Overcome Sub-optimization? II
Mintzberg
100
PEOPLE ASK QUESTIONS, LISTEN TO ANSWERS, ADJUST BEHAVIOR
What is MUTUAL ADJUSTMENT
100
WHEN FEW PEOPLE WORK TOGETHER
What is MUTUAL ADJUSTMENT
100
Linking individuals efforts together done through “THE BOSS”
What is HIERARCHY OF AUTHORITY
100
Two direction's of Coordination
What is Lateral and Vertical
100
The organizations head with the top managers and directors.
What is THE STRATEGIC APEX
200
WHEN WRITTEN RULES USED TO COORDINATE WORK
What is STANDARDIZATION OF WORK PROCESSES
200
WHEN ONE PERSON DIRECTLY INSTRUCTS INTERRELATED OTHERS
What is DIRECT SUPERVISION
200
Managers meets face-to-face to coordinate unit activities
What is DIRECT CONTACT
200
Permanent committees gather to make coordinating decisions
What is TEAM MEETINGS
200
All employees who directly works with producing the organizations products
What is THE OPERATING CORE
300
HIGH D.O.L. AND WITHIN A FUNCTION MANY PEOPLE DOING SPECIALIZED BUT RELATIVELY SIMPLE WORK
What is STANDARDIZATION OF WORK PROCESSES
300
INCREASING D.O.L. JOB SPECIALIZATION ONLY SUPERVISOR KNOWS ENOUGH ABOUT WHOLE JOB
What is DIRECT SUPERVISION
300
Limit discretion and help ensure predictability and uniformity
What is RULES, POLICIES AND PROCEDURES
300
Arise and persuasion and negotiation to help others integrate their work
What is COORDINATING OR LIAISON ROLES OR DEPARTMENTS
300
All the employees who delegate the work to the operating core in concordance with the lines drawn by the strategic apex.
What is THE MIDDLE LINE
400
TO COORDINATE GROUPS OR UNITS IN HIGH D.O.L. ORGANIZATION (SALES QUOTAS, PROFIT GOALS)
What is STANDARDIZATION OF OUTPUTS
400
NUMBER OF WORKERS LARGER - WRITING RULES MAKES IT EASIER TO SOCIALIZE (TRAIN) EMPLOYEES
What is STANDARDIZATION OF WORK PROCESSES
400
Enhance management's ability to control of performance outcomes
What is PLANNING AND CONTROL SYSTEMS
400
The flow of information both downward and upward through the organizational chain of command.
What is VERTICAL COMMUNICATION
400
The organizations analysts and specialists who define which techniques and tools should be used by the operating core.
What is THE TECHNOSTRUCTURE
500
CORE OPERATORS TRAINED OUTSIDE THE WORKPLACE LOW OR NO JOB DESCRIPTIONS LOW OR NO SUPERVISION FEW DIRECT PERFORMANCE CONTROLS
What is STANDARDIZATION OF SKILLS
500
USED WHEN WORK IS MODERATELY COMPLEX
What is STANDARDIZATION OF OUTPUTS
500
Assemble when new problems or opportunities require collaboration of a number of different functions
What is TASK FORCES
500
Works in contrast to traditional top-down, bottom-up or hierarchic communication
What is LATERAL COMMUNICATION
500
Groups of people in the organization, in which their primary purpose is to encourage the rest of the orginization
What is SUPPORT STAFF
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