Using verbal communication
Is there a difference between Verbal Communication with Friends and Bosses?
Yes, You should talk to your boss in a formal style by using their title and refraining from jokes
Why is the Gutenberg's printing press considered by many to be the most important invention of all time?
It made it easier and cheaper to create printed communications such as books and newspaper allowing information to spread
what is passive listening
having something go in one ear and out the other
What are non verbal communication methods? name some
sign language
visual aids
body language
what are communication barriers?
Communication Barriers are differences in communication that can be obstacles to effective communication
Why is talking with someone else the best way to think something through?
when you take a difficult problem and talk about it with someone else, you are doubling the brainpower devoted to solving the problem.
Reading for entertain is an example of what kind of reading?
Passive Reading
what is active listening
If you are thinking, considering, and engaged with words you hear, you are listening
show us an example of positive body language
standing forwards, hands at the side, eye contact, smiling
what are language barriers and cultural barriers?
Language Barriers: Doesn’t speak the same language
Cultural Barriers: People may have differing expectations or express themselves in different ways Ex: Eye Contact= Disrespect
what is one step to becoming a great speaker?
know the audience
know what you are talking about
never stop learning
Explain Critical reading?
When you are actively egaging the subject as you read
How does being a good listener help you become a better worker?
Being a good listener will make you a better worker, this is because you listen to instructions, resolve problems, and complete your tasks without being reminded
show us an example of negative body language
arms crossed, no eye contact, moving around
what are gender barriers and belief barriers?
* Gender Barriers: Men communicate by short statements and facts, Women prefer detail and big picture
* Value/Belief Barriers: Problems can occur when people have different ideas about morality, religion, and other life issues
what are examples of passive speech?
can
might
could
Name three important documents you need to write for a job...
cover letter
resume
follow-up letter
are good listeners more trusted?
yes
To tell the person you are really listening, you should stare intensely at them non stop. true or false?
false
give one example of how you would over come language barriers
Change your tone: Gender barriers might arise from an aggressive tone of voice, change it to be neutral or passive
*Body Language: Positive Body Language can help you get your point across
* Stop Conversation, take a step back, and reevaluate: When there are value/ belief barriers they usually arise from issues that people usually feel very passionate about, find common ground and restart the conversation
What is the 6 Step Process to communicate effectively?
Be Clear, Be Personal, Be Positive, Get to the Point, Listen to Response, and Think before you respond
describe a strategy to help retain information while reading
read, stop, think, rephrase
will you have to listen in any job that you work in?
yes
You should use positive body language when talking to customers, co workers, and bosses. true or false
true
give one example of how you would over come language barriers
Change your tone: Gender barriers might arise from an aggressive tone of voice, change it to be neutral or passive
*Body Language: Positive Body Language can help you get your point across
* Stop Conversation, take a step back, and reevaluate: When there are value/ belief barriers they usually arise from issues that people usually feel very passionate about, find common ground and restart the conversation