Four types of communication
Paraverbal communication
Nonverbal communication
True or False
100

Which type of communication (Verbal, Nonverbal, Written, Visual) covers everything that is Spoken and Heard?

Verbal

100

Which component of paraverbal communication (pitch, tone, speed) describes the key (high/low) your voice is delivered?

Pitch.

100

When someone’s arms are crossed, their jaw is tight, and their eyebrows are furrowed, they may feel this emotion.

Angry.

100
True or false: It is best to communicate when you are feeling heightened negative emotions such as anger, frustration, or extreme sadness.

False. It is best to communicate when your emotions have leveled out a bit so you don't accidently say something hurtful.

200

Which type of communication (Verbal, Nonverbal, Written, Visual) uses gestures, facial expressions, and body language to communicate?

Nonverbal

200

Which component of paraverbal communication (pitch, tone, speed) describes the various pitches that build a mood?

Tone

200

Smiling softly, relaxed shoulders, and slow breathing can signal this calm emotion.

Calm, relaxed, content, happy.

200

True or false: Making eye contact will make the speaker think you are listening to them. 

True! It is important to look at the person who is talking so they know you are paying attention.

300

Which type of communication (Verbal, Nonverbal, Written, Visual) uses letters, numbers, and symbols to convey information?

Written.

300

Which component of paraverbal communication (pitch, tone, speed) describes how fast or slow a person is speaking?

Speed.

300

Wide eyes, raised eyebrows, and a sudden intake of breath usually mean this emotion.

Surprised, scared

300

True or false: When you are talking through text, cues can be missed because there are elements of communication (such as verbal) that aren't used. 

True. Face to face communication is best in order to pickup on all elements of communication like tone, pitch, speed, and many others!

400

Which type of communication (Verbal, Nonverbal, Written, Visual) uses pictures, videos, diagrams, charts, and graphics to communicate?

Visual.

400

What is one thing a high pitch indicate?

Anxiety, friendliness, happiness, scared.

400

You might notice fast talking, fidgeting hands, and bouncing knees when someone feels this way.

Nervous

400

True or false: You can ignore non-verbal cues, words are the most important part of communication.

False. Verbal communication is a very small part of communication. 

500

What is one way we can improve our communication?

Speak clearly, listen carefully, practice, reading, be confident.
500

True or false: If you talk really fast it will help the conversation to move quicker.

False! Talking too fast can cause misunderstanding, mishearing, and miscommunication!

500

This emotion is shown when someone avoids eye contact, has slouched shoulders, and speaks quietly.

Shy.

500

True or false: When you misunderstand somebody, you should do your best to figure it out on your own.

False. It is best to ask for clarification. 

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