Communication Process
Person who starts the communication process
Who is the Sender?
Messages sent through gestures, facial expressions, posture and other actions
What is Body Language?
Process of using words, sounds, signs, or actions to exchange information or express thoughts
What is Communication?
Sender or Receiver's Job?
Select the Appropriate Channel
What is the Sender's?
"Thinking before you speak" is a great rule for this
What is Verbal Communication?
can be written words, spoken words, pictures or other visuals that come from the sender's idea
A handshake is the only kind of appropriate ________ in professional settings
What is Touch?
Recording words through writing
What is Written Communication?
Sender's or Receiver's Job?
Reading
What is the Receiver's?
This can also differ in many cultures; something you need to do when talking with someone, but can't do for a long time or it's weird
What is Eye Contact?
Person who reads, sees or hears the message
Who is the Receiver?
Your tone, pitch, quality of voice and rate of speaking
What is Attitude?
Using pictures or graphics to communicate an idea or concept
What is Visual Communication?
Sender's or Receiver's Job?
Understand the Audience
What is the Sender's?
Follows Standard English language and rules when using this type of communication
What is Written Communication?
The process of decoding a message and occurs in the receiver's mind
What is the Translation?
This action can speak louder than words
What is Behavior?
Sharing of information that conforms to specific protocol or use of etiquette
What is Formal Communication?
Verbal or Non-Verbal?
Talking on the phone
What is Verbal?
Can overpower Verbal Communication
What is Non-Verbal Communication?
Receiver's response to the sender which tells the sender if the message was understood
What is the Feedback?
Some cultures have different levels of this; something that occurs within two individuals or in groups and can make others uncomfortable if violated
What is Personal Space?
Casual sharing of information with no customs or rules of etiquette involved
What is Informal Communication?
Double Jeopardy!! Worth Double Points!
What kind of communication is the following?
Restaurant Menu (picture to follow)
What is Written and Visual?
List the Communication Process in order from start to finish.
What is Sender, Message, Channel, Receiver, Translation and Feedback?