Key Terms
The process of translating a message into language and symbols
What is
Encoding?
John told Sally at work that the meeting was at 2 pm
What is
Oral Communication?
You communicate differently with friend's parents than you do with friends is an example of this influence
What is
Social Influence?
The four channels of communication
What is
Reading, writing, speaking, listening?
To make sense of a message
What is
Decoding?
Best used for analytics and recorded information
What is
Written Communication?
"My boss never relays messages so this one can wait" belongs to this influence on communication?
What is
Perception?
Large amounts of information is exchanged in this type of conversation
What is
One-on-one conversations?
Anything interfering with a message
What is
Noise?
Traffick lights, annotations on sticky notes, & sirens are examples of this communication type
What is
Non-verbal Communication?
Decentralized type organizations are more popular due to this influence on communication
What is
Organizational Design?
Zoom belongs to this type of conversation
What is
Video teleconferencing conversations?
The measurement of a receiver's attention toward a message
What is
Interaction Involvement / Interaction Attentiveness?
Most widespread type of communication within organizations
What is
Oral Communication?
Being on your phone while receiving a message is an example of this influence
What is
Interaction Involvement?
Discussing exam grades with your professor belongs in this channel of communication
What is
One-to-one conversations?
A necessary position for a successful manager to better employees and organizations
What is
Figurehead Role?
Has become very popular in recent years
What is
Written Communication?
"I never talk to the senior manager, someone else should deliver this message" is an example of this influence on communication
What is
Social influence?
Most used for its convenience and efficiency
What is
Telephone conversation?