Which of these?
Passive/ Aggresive/ Assertive
Passive/ Aggresive/ Assertive
This type of communication is when you are NOT advocating for yourself.
What is passive communication?
When you speak with spoken word.
What is Verbal Communication?
When you advocate for yourself and others.
What is effective communication?
What is Code Switching?
Code Switching is Knowing what language to use with different people in different settings.
What is a Growth Mindset?
What is the belief that SKILLS and INTELLIGENCE can be IMPROVED with EFFORT and PERSISTENCE.
People with a growth mindset EMBRACE CHALLENGES, stay RESILIENT in the face of difficulties, LEARN from CONSTRUCTIVE criticism and seek out INSPIRATION in others’ success.
Throughout life you LEARN and GROW from your mistakes and success.
Mistakes won't Stop you.
This type of communication is when you ONLY care about what YOU want or need.
What is aggressive communication?
When you use written communication.
What is non-verbal communication?
When you look away from the person speaking for example: down, up, towards the distance.
What is ineffective communication.
Code Switching also known as?
What is "Know your audience!"
What is a Fixed Mindset?
What is Negative thinking, the thought that things cannot change, will not change, it is what it is, and you never know because you refuse to try.
This type of communication is when all parties needs and wants are listened to, accepted and taken into consideration.
What is assertive communication?
Physical gestures are known as this form of communication.
What is Non-Verbal Communication?
When you aggressively communicate, and you are loud, rude, offensive and or upsetting to others.
What is ineffective and aggressive communication?
What group are you more likely to use slang with?
A. Family
B. Friends
C. Co-workers
D. Supervisors, Teachers, Job Coaches
What is Answer B. Friends?
Define consent.
What is permission for something to happen or agreement to do something.
If you speak while someone else is speaking, interrupt, speak louder than other parties, not listen to what is being said, and act otherwise insensitive or rude.
What is aggressive communication.
When you communicate via text, email, emoji.
What is written communication.
When you STOP, THINK then SPEAK.
What is effective communication.
What groups should you speak with in a mature and professional manner?
A. Family
B. Friends
C Coworkers
D. Teachers, Job Coaches and Supervisors
Who is C. Coworkers and D. Teachers, Job Coaches and Supervisors.
What is self-advocacy?
What is communicating to others about your needs and wants.
This should be the way you communicate with managers, job coaches and coworkers when at jobsites: This type of communication is Healthy, appropriate, Confident, Strong and effective.
What is assertive communication?
Name 3 forms of non-verbal communication.
What is any non-verbal communication including:
Physical Communication: Wave, hi-five, fist pump, hug, looking down, up or away, eye contact, peace sign and thumbs up, body gestures.
Written communication: Text, email, emoji's, letters/ notes.
Name 3 ineffective ways to communicate
or
Name 3 effective ways to communicate.
Ineffective: Being aggressive such as yelling, stomping, throwing things, ignoring the person(s) you're speaking with, refusing to speak, speaking to respond but not listening to what is being said.
Affective: Listening to what is being said, Practicing-"stop, think then speak", being intentional with your words, being assertive, using self-advocacy.
Scenario: You are in a group with friends at work having a conversation, someone in the group is using slang, a customer interrupts and asks for assistance.
What is the appropriate response and form of communication:
A. Ignore the customer and continue having a conversation.
B. Stop the conversation, tend to the customer's needs in a kind and mature manner.
C. Point to where the isle is, shouting "it's over there in isle 5".
D. Use slang and curse words to respond because the customer is speaking that way any way to you, and you have seen them in your neighborhood and know their cousin.
What is answer B. B. Stop the conversation, tend to the customer's needs in a kind and mature manner?
State a growth mindset/ positive affirmation.
A. I can achieve my dreams! B. I can reach my goals. C. I can Learn from my mistakes D. I can always improve E. A mistake means I am trying and learning. F. I can solve problems! G. I deserve to be loved! H. I am loved! I. I am smart! F. I am Beautiful! G. I am valued. H. any other positive thing you can say about yourself!