1
Name at least 3 forms of VERBAL communication
Phone Call
Face to Face conversation
Texting
TV/Radio
T/F When you tune someone out who is trying to communicate with you, it usually harms your relationship with them
True
T/F Good communication is a one-way process.
FALSE
What is NOT an example of a type of communicator?
Passive
Aggressive
Assertive
Reactive
Reactive
Why is it important to be a good communicator?
Varied responses
Name at least 3 examples of NON VERBAL communication
Gestures
Facial Expressions
Dress/Posture
Body Language
T/F Communication is only about expressing your own feelings, ideas and beliefs
T/F Active listening is a learned skill that takes practice and effort.
T/F you are a active listener if you use judgemental or closed responses
FALSE - this is NOT an active listening skill
T/F In order to communicate, the message must be understandable.
TRUE
Name some active listening skills
Eye Contact
Eliminate Distractions, Concentrate on what their saying
Show Interest
Be sensitive/ Ask questions
A form of good communication is when you stop listening to someone because you think you know what the speaker is going to say next so you are preparing your next comment.
False
T/F Listening is an important part of communication.
TRUE
T/F Messages you send will always be received exactly as you expect.
FALSE
What are different ways you communicate throughout the day?
Text
Phone Call
Face to Face conversation
Which is the example of a door opening question/comment?
What part of the play did you audition for?
I hate dogs.
What part of the play did you audition for?
Which is the example of a door closing question/comment?
What part of the play did you audition for?
I hate dogs.
I hate dogs.
What is the purpose of an I-message?
To attack the problem instead of the person
Describe the difference between a door closing and door opening question/comments.
Door opening comments keep a conversation going, Door closing comments tend to be short answers that don't continue a conversation.
T/F Showing interest is a good way to actively listen.
TRUE
What is the difference between Non-Verbal and Verbal communication?
Verbal uses WORDS and Non-Verbal doesn't use words
What kind of communicator is 'Someone holds back and does not stand up for themselves'?
Passive Communicator
What kind of communicator is 'Someone who expresses their opinions without regard to the needs or feelings of others'?
What type of communicator is 'Someone who honestly expresses their opinion and needs in a way that does not discredit the feelings of others'?
Assertive Communicator
Aggressive
Passive
Assertive