Types of communication
Assertive
Aggressive
Passive
Communication
100
It is a style in which individuals have developed a pattern of avoiding expressing their opinions or feelings, protecting their rights, and identifying and meeting their needs.
What is Passive communication?
100

What are two characteristics of assertive communication?

What is listens without interrupting, clearly states needs and wants, willing to compromise, stands up for their rights, confident tone, good eye contact?

100

Two of the hallmarks of aggressive communication.

What are criticism, sarcasm, insults, threats?

100
By being passive you are hoping to avoid this
What is confrontation?
100
These two communication styles are combined when the person holds in their opinion and then has an angry outburst.
What is passive-aggressive?
200
This is a style in which individuals express their feelings and opinions and advocate for their needs in a way that violates the rights of others.
What is aggressive communication?
200
In this type of assertive communication, the message allows us to express our thoughts by focusing on behavior and not on the other person.
What are "I" messages?
200

True or False.  When someone is communicating aggressively with me, my feelings matter to them.

What is false?

200
In passive communication, you may withhold these_______________ because You may feel uncomfortable speaking your mind, especially when you are among supervisors or people you see as important.
What are opinions, needs or wants?
200
When you have a successful expression of thoughts and ideas from one person to another.
What is effective communication?
300
These individuals value themselves, their time, and their emotional, spiritual, and physical needs and are strong advocates for themselves while being very respectful of the rights of others.
Who is the assertive communicator?
300

The goal of assertive communication is___

What is to honestly state your feelings and show respect for the other persons position as well?

300

The goal of aggressive communication is to _________ the situation.

What is dominate?

300
Passive communication is normally a result of this kind of self esteem
What is Low?
300
A type of communication where facial expressions and gestures are key.
What is nonverbal communication?
400

is a form of expression that is ineffective and maladaptive

What is passive or aggressive?

400

What are the parts of an "I" Statement?

What is 

I feel (feeling), when (behavior or situation), because (how it is a problem for you)

When (behavior or situation)happens, I (what you experience or how it is a problem for you)?

400

What are two things an aggressive communicator might do?

What is speak loudly, use criticism or humiliation, interrupt, be disrespectful?

400
Passive people have a very hard time saying this word.
What is the word no?
400

Two ways to communicate effectively to solve conflict.

What is talking without blaming others, listening to other peoples feelings and point of view?

500
is a style in which individuals clearly state their opinions and feelings, and firmly advocate for their rights and needs without violating the rights of others.
What is assertive?
500

True or False.  Assertive communicators can continue to improve their skills by reviewing what was said and how it might have been done differently to improve the final outcome. - even when the communication was successful

What is true?

500
The aggressor typically gets what they want, self protection, maintaining control, and other people will typically not approach you with issues are all ______________ of aggressive communication.
What are advantages of aggressive communication?
500
Passive people don't like to make _____________ because they are afraid of being wrong or that someone may disagree with them
What are decisions?
500

Four things to do when you are listening.

What is don't talk, don't interrupt, listen for feelings of others, don't think about how you are going to respond?

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