How is she feeling? Explain the body language
Happy/Approachable
- smiling
- body slightly turned towards on comer
- giving eye contact
What type of communication is this?
Visual
Where would you find the signature block?
At the end of the email
This communicator doesn't take anyone's needs into consideration.
Aggressive
what is the largest mammal in the ocean?
the blue whale
How is the man feeling? what are your clues?
Annoyed or Angry
- arms crossed
- looking away from subject
- mouth turned downwards or in half smirk
When you use active listening and questioning techniques it is this form
Verbal
How could you start an email if you don't know who you are writing to?
"To whom it may concern"
"To the practice manger"
This communicator does not like confrontation
Passive communicator
how many colours are there in a rainbow?
7
Explain how the women is feeling? What are the clues?
Nervous/Anxious/Guarded
- fake smile
- worried expression
- looking away from man
- arm crossed across body
A good way for impaired to communicate
Written or visual (Auslan)
What is the part of the email the receiver will see, and will understand what the email is about?
Subject
The best form of communication
Assertive
what is a humans' largest organ?
skin
How might the women in yellow be feeling? why?
Engaged and active listening OR uncomfortable
- body facing the table not the speaker
- body hunched forward
- arms crossed
- mouth closed and not relaxed
Showing emotions you may be feeling
Visual or non verbal
When would you use the CC (carbon copy) option in an email?
When you want someone other than who you are sending an email to, also will receive a copy
Will mutter under their breath...
Passive- aggressive communicator
What animal sweats pink/red?
Hippo
How is he feeling? why?
Uncomfortable
- mouth downwards
- worried look
- Head lowered and side ways glance
- jacket closed around chest
- playing with watch
- distance between partner
You might misinterpret "tone" with this form of communication
Written
Name 2 things that can make an seem unprofessional?
Tone and grammar
What is it called when you
- paraphrase back
- nod your head
- ask questions
Active Listening
What is the national animal of Scotland?
The unicorn