Step by step to resolve a disagreement
conflict resolution
looking for attention
snitching
sounds, words, language and speaking
What is verbal communication
Hearing, thinking about and responding to another person's message
What is active listening
creator of the message to convey information
or an idea
sender
Working together as a team
Collaboration
solving a disagreement that satisfies both sides
compromise
trying to get someone in trouble
snitching
text, email, blog, chat
What is electronic communication
the use of visual clues to communicate a message..such as arms hands etc
non-verbal communication
route by which the message is sent (verbal or
nonverbal)
channel
Taking Responsibility for a team
Leadership
Goals reached quickly
short term goals
being a witness to a dangerous situation
reporting
television, maps, photos, videos, charts, and graphs are examples of
What is written communication
the ability to understand and show concern for another person's feelings
empathy
the information, idea or thoughts
message
looks closely at situations
a statement that expresses how you feel
using "I" I feel....
accidentally finding the answer key to a test
reporting
physical ways of communication, like, tone of the voice, touch, smell and body motion.
What is non-verbal communication
compromises
concessions
individual who receives and interprets the
message
receiver
the most important things to a person
priorities
goals that take months or years to reach
long term goals
a patient confides in you that they do drugs
reporting
the imparting or interchange of thoughts, opinions, or information by speech, writing, or signs.
What is communication
the "magic word" that opens doors
please
response the receiver gives to the sender of the
message
feedback
A neutral third party
mediator