Communication Styles
Using sarcasm or spreading rumors is which type of communication style?
Passive Aggressive
What does the "L" stand for in LUV?
Listen
What is one thing you can do to use body language to convey assertiveness?
Act confident, stand up straight, have good eye contact, or respect others’ personal space.
Communication boulders block love and ____
Understanding
Step 1 of an apology is to admit ______
wrongdoing
Acting hostile when confronted is what type of communication style?
Aggressive
What does the "U" stand for in LUV?
Understand
What is one thing you can do to convey assertiveness with your tone of voice?
Speak in a calm, polite, firm, controlled voice. Avoid all Communication Boulders.
You should avoid ____-_____, which implies you know another person's thoughts and is judgemental.
Mind-reading
It can be helpful to ______ what you are thinking and feeling before asking for an apology
write down
Apologizing constantly is what type of communication style?
Passive
What does the "V" stand for in LUV?
Validate
When communicating assertively, you should use _____ to say how you feel, express your needs, or make requests.
"I messages"
_____ is refusing to admit or acknowledge a concern when someone brings it up.
Stonewalling
What type of messages should you use when asking for an apology.
I- messages
Assertive
LUV communicates what to the speaker?
love and understanding
What is having a deep respect for yourself and a respectful concern for others?
Assertive Attitude
______ is cutting humor that insults a person’s ideas, efforts, or intelligenc
Sarcasm
An apology should include expressing sincere ______.
Remorse
"I feel upset because I really wanted to go to the park this weekend and you said we couldn't."
Assertive
You should listen with a ____ desire to ______
Genuine, Understand
Assertiveness communicates ideas _____ and _____
Directly and honestly
______ is extra-long comments that overwhelm kids and come across as lecturing or nagging
Flooding
Express ______ to make amends
Willingness